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Top Posts Widget Not Working
The Top Posts Widget in our blog, suddenly is broken. I cannot see that getting updated anymore, and also the Backlink to PostRank site, now shows up as Page Not found. Could you kindly fix the same. Thanks. Here is our site: http://comicology.blogspot.com, if you wanted to have a look.
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Inappropriate?Hi Archie - Yep, we know about that, and a fix is just about complete. Should be able to push it out later today.
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Inappropriate?Hi again - Took a closer look at your stats, and the good news is that the widget isn't technically broken. Will see if I can explain in a way that makes some sense. :)
Our new site has a lot of improvements, including a few to how we do our analysis. This is a very good thing. However, upgrading our widget is another future project, and we haven't had time to do it yet, so the analysis the widget uses is the old format. So PostRanks for the same posts on the new site won't quite match those on the widget.
So while you have some posts that have higher PostRanks on our new site, the way the widget analyzes them their PostRanks on the widget are lower than on the site, so they don't appear on the widget.
Until we get the widget updated, one way to get new content showing on the widget would be to change the time period you have the widget set to, month instead of year, for example. It's not the best solution, but will show newer content to your audience for now.
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this solves the problem
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Inappropriate?Hi Archie - The issue with the broken PostRank graphic and broken links from PostRank scores back to our site on the widget have been fixed now.
1 person says
this solves the problem
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Inappropriate?Thanks Melanie. That's the best customer service response I have heard for quite a lot of time. Coupled with yours being a free service, I appreciate your responsiveness towards your end customers.
I totally agree that the new PostRanking does seem to be in line with the reality than the older. But my Monthly Hits aren't that great yet to showcase on a widget, so I will stick on with Year stats for now.
Thanks for fixing the back-link. Looking forward for the updated new widget announcement from your company.
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