Get your own customer support community
 

Desktop Client 2.0 - notes not being sent, client gets stuck, then notes (sometimes) appear later on

While the new Pownce desktop app works pretty well all in all, I've recently noticed the following problem:

I try to send a message, pressing the "Post it!" button, which then greys out but the screen does not change. I then have to press cancel and it at least appears that the message sent has been lost.

From then on, depending on how Pownce feels, one of the following things can happen:

1. The message is gone for good.
2. I post the message again and suddenly the first one is there as well making it look as if I posted the same message twice.
3. Posting any message via the desktop client always fails but the website works. Sometimes the lost ones sent via the desktop app reappear, sometimes they don't.
4. Posting a message does not work at all, instead when trying via the website i get the following error message at the top (like right now):
"(1062, "Duplicate entry '2824098' for key 1")"
=> no matter whether I post the same content again or something else!

Any idea what's going on?
 
sad I’m agreeing with Merlin Mann - I don't want to emoticonize my messages! Maybe that frustrates me more than the actual Pownce problem, which then in turn makes me smile again. Ah, whatever... ;-)
Inappropriate?
1 person has this problem

User_default_medium