Export Questions, should be simple answers
I'm going to post this once more here, getting it on the front page of Pownce and I'll post it in the Get Satisfaction forum. Although just the name 'Get Satisfaction' serves as a joke.
I've been pretty sad about Pownce being shut down and I've been rather angry at merely being a stepping stone to the almighty dollar.
But as my questions concerning the details of the export go unanswered day by day and my lovely export is still not in my hands, I grow even more angry. Mainly because it's beginning to seem like the little button to request an export is for crap. That you announced something that wasn't working or wasn't ready yet.
I'm not feeling so well right now and going through every one of my private notes/important posts is like pulling out my hair one strand at a time. Something that might be avoided with a simple response. If you built the system, answering a question about what it does should be pretty fucking simple.
I guess the lack of response to all the inquiries indicates just how fucking little your loyal Powncers meant to you, and that in turn shows just how little you thought of Pownce itself. It was never your baby or something to be proud of . If it was, you wouldn't be ignoring simple questions.
1. Does the export save all your notes without replies included? Or does it save entire threads with replies?
2. Does the export save our private notes in full? No need to state those are probably most important. Especially since I found love on Pownce.
3. Does the export include anything I post up until the 15th or does it only go up to the date I requested the export and I'll lose everything after?
Do I expect an answer? Hell no. To get one would be to break the code of non-communication that has been in place since day one. If I do get a helpful, honest answer, I might be able to stop the feeling of anger from outweighing the feeling of sadness.
I've been pretty sad about Pownce being shut down and I've been rather angry at merely being a stepping stone to the almighty dollar.
But as my questions concerning the details of the export go unanswered day by day and my lovely export is still not in my hands, I grow even more angry. Mainly because it's beginning to seem like the little button to request an export is for crap. That you announced something that wasn't working or wasn't ready yet.
I'm not feeling so well right now and going through every one of my private notes/important posts is like pulling out my hair one strand at a time. Something that might be avoided with a simple response. If you built the system, answering a question about what it does should be pretty fucking simple.
I guess the lack of response to all the inquiries indicates just how fucking little your loyal Powncers meant to you, and that in turn shows just how little you thought of Pownce itself. It was never your baby or something to be proud of . If it was, you wouldn't be ignoring simple questions.
1. Does the export save all your notes without replies included? Or does it save entire threads with replies?
2. Does the export save our private notes in full? No need to state those are probably most important. Especially since I found love on Pownce.
3. Does the export include anything I post up until the 15th or does it only go up to the date I requested the export and I'll lose everything after?
Do I expect an answer? Hell no. To get one would be to break the code of non-communication that has been in place since day one. If I do get a helpful, honest answer, I might be able to stop the feeling of anger from outweighing the feeling of sadness.
7
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Agreed wholeheartedly.
Hello? I know you all got new jobs (or are focusing more on the ones you already had), but...we're still here.
"A few days" typically means "a few days..."
I’m extremely disappointed with everything
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Inappropriate?I agree, don't say you allow exports and then never have it do it. It's been a week since I requested my export, and you said it should take a couple days. Couple means 2 where I'm from...
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Inappropriate?Same here. I made my request 6 days ago and still have yet to receive anything.
I’m frustrated
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Inappropriate?I'm very disappointed with Pownce closing to begin with... then they offered us an export feature, but they've not delivered yet. I thought that I didn't click where I was supposed to because I hadn't heard anything about it after a few days... they should just keep the site open! They're really hurting their future projects by closing such a successful one.
Have you seen the response from the community? I guess you haven't or you'd actually let us know why you've made the decisions that you have and you'd actually follow up on your promises.
I’m frustrated and still in shock
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Inappropriate?Apologies for all the frustration. The exporter is now running and I hope to know soon approximately how long it may take to receive your data if you haven't already.
1. Entire threads with replies
2. There will be one export for your entire inbox with comments, and one with things that you've sent with comments. MT/WP import format will be saved as drafts, atom is Six Apart privacy rules, and Vox won't import any private data.
3. Date of the export will be on the export page and then you can regenerate it up until the 15th.
Again, apologies for the frustration, the exporter has been our absolute number one priority. We will ensure that no one loses their data - you can talk with us after the 15th if you run into any issues.
1 person says
this solves the problem
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Inappropriate?Thanks Ariel.
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Inappropriate?You *should* receive your export by Thursday if you haven't already.
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Inappropriate?Hey, uh, what about attachments? This doesn't export attachments.
I’m feeling unloved
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Inappropriate?@peter
It contains links to the files that will be good for 1 year. -
Inappropriate?i got an email saying that the file is ready to download at my pownce export page. but when i go to the link.... nothing there. it says it's still exporting.
sigh....
I’m frustrated
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