I can't access my old notes since I'm pro
Hi Pownce team.
Seems that i'm totally unlucky with my Pownce Pro account. First there was a bug when I bought my Pro account which was fixed.
But since I'm pro there's still a big bug: I can't access my old notes and replies.
I went pro on april 1st, and for example I don't see messages on Pownce older than this date on my timeline.
I still can access public notes by typing manually the URL. For example, I posted this event before april 1st: http://pownce.com/bastienlabelle/note... I can access this page (because it's public), but the event is not in my timeline
What is a little bit more annoying is that I can't access my old private or friends only notes... Pownce says me my jedi mind tricks won't work :(
And what is really strange is that sometimes I noticed that when people answered to these private notes, their replies appeared in my timeline, but when I click on the link to reply or to continue reading, I can't access the note :(
I don't often go seeing my old notes, but sometimes when I want to search something I've already posted to x and i want to forward it to y, this is kind of frustrating :(
My username is the same as in getsatisfaction (bastienlabelle), maybe you could solve my bug? (but don't consider this is as a high priority, I think I'm the only powncer on earth who has this problem ^^)
Thanks!
Seems that i'm totally unlucky with my Pownce Pro account. First there was a bug when I bought my Pro account which was fixed.
But since I'm pro there's still a big bug: I can't access my old notes and replies.
I went pro on april 1st, and for example I don't see messages on Pownce older than this date on my timeline.
I still can access public notes by typing manually the URL. For example, I posted this event before april 1st: http://pownce.com/bastienlabelle/note... I can access this page (because it's public), but the event is not in my timeline
What is a little bit more annoying is that I can't access my old private or friends only notes... Pownce says me my jedi mind tricks won't work :(
And what is really strange is that sometimes I noticed that when people answered to these private notes, their replies appeared in my timeline, but when I click on the link to reply or to continue reading, I can't access the note :(
I don't often go seeing my old notes, but sometimes when I want to search something I've already posted to x and i want to forward it to y, this is kind of frustrating :(
My username is the same as in getsatisfaction (bastienlabelle), maybe you could solve my bug? (but don't consider this is as a high priority, I think I'm the only powncer on earth who has this problem ^^)
Thanks!
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Inappropriate?Hi Bastien,
Thanks for reporting this. We recently fixed this bug but weren't sure how many people were affected.
The problem was when we edited the user account in our admin section, if the user had a lot of notes sometimes during saving the notes were getting deleted from the users "inbox" (though not totally deleted or deleted from their friend's "inbox").
Since we upgraded your account to pro via the admin section, your account was affected by this bug.
We're working to restore your account now. If anyone else sees this same problem, please email help@pownce.com or post a comment here. We're so sorry about this and will work to fix any account that was affected.
Thank you very much for supporting Pownce. We feel terrible that this happened and if you email me (leah@pownce.com) I'd be happy to send you a coupon code for a Pownce t-shirt.
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