Loading Profile...
Sending public notes generates error message
When I try to post a note to the public, I get redirected to the General Ackbar error message site (500). When I then return to my homepage and reload it, the sent message nevertheless appears in my list of all messages.
However my friends, who logically are supposed to be recipients of these notes do not get or see them. The same happens when they try to post a public note as well.
Apparently there's something bad going on...
However my friends, who logically are supposed to be recipients of these notes do not get or see them. The same happens when they try to post a public note as well.
Apparently there's something bad going on...
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solutions from everyone
-
Hi everyone! We're listening still. I was waiting on tracking down the answer on this since I personally am not a developer.
In regards to the slow email responses, we're definitely working very hard on that everyday to get it to a MUCH more responsive state. It's important to us to reply to each individual email we've received personally. For now, you will most likely receive a quicker response on Satisfaction than via email.
3 people say
this solves the problem
-
So sorry!! I think I fixed the problem now, so please let us know if you're still getting an error message when posting notes to the public!
I’m sorry
The company and 1 other person say
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?This happens to me too, but I didn't know that no one sees them. Ack!
No wonder no one has been replying!
1 person says
this solves the problem
-
Inappropriate?This is happening to me also.
1 person says
this solves the problem
-
Inappropriate?This happens to me too.
Also, private messages to my Friends aren't being received by them.
Help! please.
1 person says
this solves the problem
-
Inappropriate?Hmm, apparently the Pownce staff is no longer reading this forum, I guess I'll just try to write to them directly, even though last time I did that it took them about two months to answer. Well, small team, You know?
I guess I'll try anyway, what else can one do, right?
I’m frustrated - again
1 person says
this solves the problem
-
Inappropriate?The Pownce staff is a small team. I'm confident they are still paying attention to this Satisfaction site. Give 'em a little time, I'm sure they'll help you out.
I’m confident
1 person says
this solves the problem
-
Inappropriate?Hi everyone! We're listening still. I was waiting on tracking down the answer on this since I personally am not a developer.
In regards to the slow email responses, we're definitely working very hard on that everyday to get it to a MUCH more responsive state. It's important to us to reply to each individual email we've received personally. For now, you will most likely receive a quicker response on Satisfaction than via email.
3 people say
this solves the problem
-
Inappropriate?Yup, I'm getting the same thing happening. So no one is getting the messages I'm sending? Does Pounce retry? It's hard for me to tell as I'm the first of my friends on Pounce :-(
I’m anxious
-
Inappropriate?I get the error message every single time I post a public message, but they _do_ seem to go through, at least. I now consider the Ugly Alien 505 page to be my confirmation message.
1 person says
this solves the problem
-
Inappropriate?Quick update on this, we are currently working on fixing this bug. I'll try to keep everyone updated on when it gets resolved!
1 person says
this solves the problem
-
Inappropriate?So sorry!! I think I fixed the problem now, so please let us know if you're still getting an error message when posting notes to the public!
I’m sorry
The company and 1 other person say
this solves the problem
-
Inappropriate?Success! No more Admiral Ackbar every damn time I post :-) Cheers Leah and Ariel.
I’m Relieved
-
1 person says
this solves the problem
-
Inappropriate?Oh boy, my answer is late, late, late. Nevertheless - thank You, everything seems to be working again indeed. Looking forward to the new features You said You are working on, Leah!
I’m thankful
