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Error connecting to database error message when trying to log into QCDocs Desktop.
I can connect to the Internet, but encounter a database error message when trying to connect to QCDocs Desktop. Error message: Error connecting to db, server does not exist or access denied.
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Inappropriate?There are 2 reasons you might see this error.
1. You are using Windows 2000 Operating system. QCDocs does not support the Windows 2000 Operating systems.
2. Router and firewall issue. If you can access your Internet but cannot access QCDocs Desktop confirm with your IT provider that you have outbound access to Port 1433 and 1001. We have encountered 1 client who's Internet provider was blocking port 1433. A solution to this is port forwarding.
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