Twain error when scanning into QCDocs Acquire

Please take a look at the image attached. The section I outlined in red is the feature you are having issues with. The purpose of this feature is to bypass your scanner's default scanning software. The problem is that not all scanners are supported. However, it is just as easy to use your default scanning software. In fact, I prefer this method since the default software often has more control on image quality.

Please try this:

1. Scan using your scanner's software. Take note of the folder that your scanner saves to.
I have my scanner set to save to a folder on my desktop. (E.g. C:\Documents and Settings\User\Desktop\fip)

2. In QCDocs, select 'Setup' in the menu.

3.Select the Paths tab, and change the Scanned Images Folder to the same folder that your scanner saves to.

4. Your scans will now automatically show up in the QCDocs Acquire screen. Press the refresh button to see new scans.
In the attached image you can see that I have documents 2.bmp and 3.bmp in my folder. Those same documents also show up in the QCDocs Acquire screen.

Tip: The 'Scanned In' folder is not restricted to scans. For example if you are emailed a document, you can drag that document into that folder to be uploaded into QCDocs.