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why can't i scroll through documents
I can scroll throuigh some documents & not others. All appear to be the same (format is PDF). How do I fix this?
I’m frustrated
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This issue has been resolved via telephone.
If you experience this issue please note that documents will be displayed in a different viewer depending on whether it's a pdf or an image. When viewing a pdf you can scroll down to see the next page. When viewing an image, you will need to press the Next and Previous buttons to navigate the pages.
A development request has been submitted to make the controls consistent between the 2 views. Thank you Cheryl for your suggestion.
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Inappropriate?Hi Cheryl, could you give me the id of a document that you can't scroll through?1 Comment Add a comment
This answers the question
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It would be difficult; they're confidential. Is there another way? -
Inappropriate?Sure, I will contact you through QCDocs Systems.
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Inappropriate?Sorry Jahzel. I had a tech friend helping me get some technical things fixed then I've been on the phone with Juanita.
The document ID numbers for the two Affinity Bridge docs that cause me grief are 44816 and 43064.
By the way, how do I "talk" with you through QCDocs Systems? -
Inappropriate?On the main menu, select 'Online'. This will bring up the online users list. Double click on my name.
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Inappropriate?This issue has been resolved via telephone.
If you experience this issue please note that documents will be displayed in a different viewer depending on whether it's a pdf or an image. When viewing a pdf you can scroll down to see the next page. When viewing an image, you will need to press the Next and Previous buttons to navigate the pages.
A development request has been submitted to make the controls consistent between the 2 views. Thank you Cheryl for your suggestion.
The company says
this answers the question
