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duplicate entries and invitation link
Hello,
i have question about duplicate entries. how this is handled? in the survey options we can select browser session, ip address or cookies to avoid duplicate responses. but what's the differences?
and in the email invitation, what's the difference if i put the link to the survey WITHOUT the %email% placeholder?
if the invitation email is sent to someone, and then forwarded to someone other, is better to have the link WITHOUT the %email%?
please explain
thanks a lot
best regards, n
i have question about duplicate entries. how this is handled? in the survey options we can select browser session, ip address or cookies to avoid duplicate responses. but what's the differences?
and in the email invitation, what's the difference if i put the link to the survey WITHOUT the %email% placeholder?
if the invitation email is sent to someone, and then forwarded to someone other, is better to have the link WITHOUT the %email%?
please explain
thanks a lot
best regards, n
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Inappropriate?Hi,
Regarding the duplicate detection this is how it works:
1. Browser session.
This is the basic mechanism, after a response is submitted and the user returns to the survey (without closing his browser) he will not be allowed to create a new response. If he closes the browser and returns then a new response will be created.
2. IP Address
Only one response is allowed for each IP address. If the user with the same IP address returns he will be unable to submit again.
3. Cookie
A cookie is saved on the respondent's browser, and when he returns questionform detects it and doesn't allow him to submit a response again.
Regarding the invitation email, the use of the template variable %email% allows you to track who has respondedt.
When the mail is sent, the %email% will be replaced by the respondent's email address.
If you expect the email to be forward to several users, please remove the %email% from the link, otherwise you will get only one distinct response for that email (the last one will overwrite all previous ones).
Unfortunately you will loose all tracking capability.
Let me know if you have any further questions.
Thanks
Andre
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