link to disabled survey in email invitation!
hello
i have receive email from user that had a bad link in the email invitation. the link was written right but pointed to : http://script-disabled.questionform.c...
what's happen???
please check and let me know
thanks
best regards, n
i have receive email from user that had a bad link in the email invitation. the link was written right but pointed to : http://script-disabled.questionform.c...
what's happen???
please check and let me know
thanks
best regards, n
1
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Inappropriate?Hi!
That's strange. It doesn't seem possible.
We are currently looking into our logs to try to understand it.
Is there any possibility of providing us with the email? (support@questionform.com)
Thanks.
I’m concerned
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Inappropriate?Hi again,
This is very strange, we've looked into our logs. and everything is fine.
All of the emails that were sent have the correct URL (on both the text and link): http://script.questionform.com/public...
Let me know if you can provide us with the original email.
Thanks for your help,
I’m puzzled
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Inappropriate?hello andre, thanks to look at this.
i have just sent you an email.
let me know!
best, n
I’m confused
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Inappropriate?Hello,
We've been researching this problem.
All the emails that were sent (including the one with the problem) had the correct URL for the link.
So we think that the user email client is responsible for rewriting the URL (perhaps because it was identified as spam or for security reasons).
We're still investigating it, and will contact as soon as we have a more definitive answer.
Thanks
I’m concerned
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Inappropriate?Hi again,
We've finished conducting a large scale testing with several email clients and we were unable to replicate the same error.
Did you had any more errors like this one?
Is it possible to send the email again to the same recipient and check if the same problem remains (and also give us some info on the email client your respondent is using)?
Thanks!
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Inappropriate?sorry andre,
i had asked but never received information from the person that has the problem...
best regards, n
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