Loading Profile...
EMPLOYEE
How do I get images into the system?
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?With regular software, you would put files in some folder on your hard drive, or maybe drag them into the application window. But because Backdrop is a web application, it's not immediately obvious how you get images into the system.
Fear not! There are many ways of importing images into Backdrop.
One you've probably already seen if you've played around with the demo is the Single Image Importer, found on the Client Card (it's a little button called Add Images). "Single Image" is something of a misnomer, because it can also accept zip files. This is not what you want to use on a daily basis, but it does work in a pinch, especially if the computer you are at is not the one you normally use.
The next step up is the most commonly used importer: the FTP Bulk Importer. By "bulk importer," we mean a system that can be used to import images and assign them to clients (students) automatically, based on the file or folder name. As long as the Backdrop Client ID is somewhere in the file or folder name, the images will end up in the right place. Backdrop assigns you an FTP server and a username, but you can supply any password you like.
One of the more unusual ways to import files is what we are calling the "FedEx Bulk Importer." This is nearly what it sounds like, just ship us memory cards, DVDs, hard drives, or any other storage medium, and as long as everything is named properly, we can import them for you. We will charge you for the shipping if you want your media back, so DVDs are probably best.
If none of these three methods works for you, there are others. Just give us a call and we can work together to figure out the best importing strategy for your own unique situation.
The company says
this answers the question
-
Inappropriate?Hi Arron - I can't seem to upload an image using the single image importer. It looks like it's uploading but nothing happens, there isn't even a button to close the window. What am I doing wrong? -
Inappropriate?Hi Tara, we did receive some error notifications from the system in regard to this problem (it emails us automatically when customers encounter issues). In one case, there was a temporary problem and it has been resolved. A few of your other images were kicked out as duplicates, the system automatically identifies and rejects duplicate images.
Please try your upload again (with new images) and it should work. Once the upload has completed, a message to that effect should appear at the bottom of the window and you can close it like any other window by clicking the close box, or you can upload another image.
If this does not resolve your issue, please contact me directly via email so we can get this worked out.
