Loading Profile...
500'd Error on Dashboard and Goals
I've been getting 500'd error on the /dashboard and /goals sections for a couple days now.
I’m frustrated
4
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?We fixed one issue yesterday that resolved some 500 errors for users without TimeZone settings.
Are you able to reproduce the 500 errors consistently on your system now?
If so, we'd like you to email us at team@rescuetime.com so we can have you connect to a different testing version of RescueTime that will allow us to monitor the error situation a lot better.
Thanks for reporting this - we want to squash this ASAP. -
Inappropriate?A follow up on this issue. We have identified the bug on our side and have a fix in place. Thanks for the feedback and helping us squash those bugs!
2 people say
this solves the problem
-
Inappropriate?Now I am following the problem that I can't see my dashboard ON my dashboard. Great. That's really helpful.
I have checked my system and RescueTime account settings for time and it didn't seem to make any diffference.
I’m frustrated
-
Inappropriate?I'm having a similar issue 500'd on the dashboard screen. Have to delete my cookies to get any page on the site to work and then when I log back in the same issue occurs.
I’m frustrated
-
Inappropriate?Yep it's the exact same issue - if i go direct to the url i can get to everything but the Dashboard and Goals/Alerts.
I’m frustrated
-
Inappropriate?We are working on a long term fix for this issue.
If you will send us your RescueTime account email at team@rescuetime.com, we can fix the issue for you.
Thanks!
EMPLOYEE
