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Not getting any data. Need help.
Why am I no longer getting any data. My RescueTime worked for 2 days but the last 2 days are blank. The program is running.
I’m confused
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Inappropriate?The first thing to check is that the RescueTime data collector is able to Verify talking to the the web servers.
To do this, open the RescueTime Preferences and click the "Verify" button on the Basic tab. This should return back the message "login success!" If you see any other message, that means RescueTime is not able to communicate with the web servers.
Let me know the results of the "Verify"
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This answers the question
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"Verify" successful. -
Inappropriate?My verify was successful. Some data has now showed up for yesterday but was not there until today and it certainly doesn't reflect my actual time on the computer for yesterday. -
Inappropriate?In the RescueTime Preference window there is a Debug tab that might contain some information about what is happening / happened. Typically you should see a bunch of information like:
2008-05-01 11:27:02
Sending file: /Users/jhruska/Library/RescueTime/Logs/Pending/rt_20080501-111701.yml
2008-05-01 11:27:02
<?xml version="1.0" encoding="UTF-8"?>
<hash>
<failures type="integer">0</failures>
<total-records type="integer">36</total-records>
<successes type="integer">36</successes>
<notices>
</notices>
</hash>
If there are problems they should also be reported there as errors. Let me know if you see any errors. -
Inappropriate?The last debug date was from 2 days ago. There were no errors reported.
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