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Problem with Opera windows xp
Hi, my primary browser is Opera and I spend much time there. But this time not counted correctly.
In debug tab often show this error:
Error: The client failed to request "opera|WWW_GetWindowInfo!sURL".
And when rescuetime send data to server show error like this:
Sending file : C:\Documents and Settings\user\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080410-162000.yml
10.04.2008 16:31:11
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 207, col 17: ` window_title: '(here part of Opera window title) -
Line and column of error always changed.
Opera 9.27, Windows xp sp2, RescueTime 1.0.1.12</error></hash>
In debug tab often show this error:
Error: The client failed to request "opera|WWW_GetWindowInfo!sURL".
And when rescuetime send data to server show error like this:
Sending file : C:\Documents and Settings\user\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080410-162000.yml
10.04.2008 16:31:11
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 207, col 17: ` window_title: '(here part of Opera window title) -
Line and column of error always changed.
Opera 9.27, Windows xp sp2, RescueTime 1.0.1.12</error></hash>
I’m frustrated
4 people have this problem
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Can you let me know which version of Opera you are running so I can try to duplicate it on our test environment?
Thanks! -
Inappropriate?Opera 9.27 -
Inappropriate?Konstantin,
I've tracked this problem down to instances where Opera does not have a URL address bar. For instance, if you open a new tab in Opera it by default goes to the "Speed Dial" page, which doesn't actually have a URL associated.
I'm going to make a change so non URL pages in Opera return back "Unknown URL" like they do in IE and Firefox. That should clear up the errors you are seeing.
Thanks!1 Comment
Add a comment
This solves the problem
-
Hi,
Have you managed to fix this? I am having the same problem and I am really disappointed to see that nearly takes the world's best and most innovative web browser into consideration while overhyped Firefox gets all the attention.
Please let me know if this is fixed especially considering it has been over a month.
-Nitin -
Inappropriate?Hi,
Have you managed to fix this? I am having the same problem and I am really disappointed to see that nearly takes the world's best and most innovative web browser into consideration while overhyped Firefox gets all the attention.
Please let me know if this is fixed especially considering it has been over a month.
-Nitin -
Inappropriate?With the most recent versions of RescueTime (1.0.4 or 1.0.5) - Opera for Windows is fully supported. Let us know if you run into any issues with Opera.
Thank you -
Inappropriate?Hi,
Thanks for the amazing speed of reply. You guys look alive. I downloaded rescuetime today and had been very eager to test it. Here is the message I get in the debug tab of your software:
5/19/2008 12:38:45 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-123717.yml
5/19/2008 12:38:48 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 9, col 17: ` window_title: 'Welcome to RescueTime | RescueTime - Opera'
'
/usr
5/19/2008 1:46:27 PM
Error 3000: The remote name could not be resolved: 'api.rescuetime.com'
5/19/2008 2:16:28 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-123905.yml
5/19/2008 2:16:41 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 147, col 17: ` window_title: 'Marketplace - ClickBank - Opera'
'
/us
5/19/2008 2:16:42 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-134627.yml
5/19/2008 2:16:47 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 45, col 17: ` window_title: 'Gmail - Inbox - Flock'
'
/usr/local/lib/ruby/1.8/
5/19/2008 3:14:59 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-141647.yml
5/19/2008 3:15:11 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<error>There was an unexpected error, some data may have been lost. syntax error on line 51, col 17: ` window_title: 'Speed Dial - Opera'
'
/usr/lib/ruby/1.8/yaml.rb:133:in `load'
/usr/lib/ruby/1.8/yaml
5/19/2008 6:43:26 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-182119.yml
5/19/2008 6:43:41 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<error>There was an unexpected error, some data may have been lost. syntax error on line 9, col 17: ` window_title: 'Sean - Conversation'
'
/usr/lib/ruby/1.8/yaml.rb:133:in `load'
/usr/lib/ruby/1.8/yaml
5/19/2008 7:32:03 PM
Error 3000: The operation has timed out
5/19/2008 7:58:44 PM
Sending file : E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-184341.yml
5/19/2008 7:58:50 PM
?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. syntax error on line 267, col 17: ` window_title: 'Problem with Opera windows xp - Opera'
'
/usr/lo
======================================
HERE IS THE OPERA VERSION INFORMATION
Version
9.27
Build
8841
====================================
RescueTime version is: 1.0.5.8
Also I have speed dial enabled and can hardly live without it.
Let me know if I am doing something wrong or what is the issue.
I hope the solution comes with same speed. If it does I am definitely telling my 2K+ subscribers about you guys.
Regards,
Nitin</error></hash></error></hash></error></hash></error></hash></error></hash></error></hash> -
Inappropriate?Nitin, would it be possible for you to email team@rescuetime.com with one of those log files that failed?
For example the last one you listed:
E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\pending\rt_20080519-184341.yml
Which after it failed will be located in:
E:\Documents and Settings\Admin\Local Settings\Application Data\RescueTime.com\logs\\rt_20080519-184341.yml
I can go through to figure out why it seems like Opera is generating records that our web service isn't liking.
Thank you! -
Inappropriate?I'm getting the same error "There was an unexpected error, some data may have been lost. syntax error on line xyz, col 17: ` window_title: 'Some great title'
/usr/lib/ruby/1.8/yaml.rb:133:in `l"
quite frequently. After some testing I was able to transfer a file after deleting the entry that was BEFORE the actual entry that was stated in the log (e.g. error was on line 675, I had to delete the entry on line 668 to 673).
An entry that I had to delete:
- os_username: myusername
app_name: opera
window_title: 'http%3a%2f%2fwww.fitnessforum-stuttgart.de%2fimages%2fAnmeldung_jederzeit_webside_11_04.pdf+-+Opera'
extended_info: 'http%3a%2f%2fwww.fitnessforum-stuttgart.de%2fimages%2fAnmeldung_jederzeit_webside_11_04.pdf%00'
start_time: 2008-05-26 15:17:35
end_time: 2008-05-26 15:17:51
Would be great if you could provide a fix for this.
I use:
RescueTime 1.0.5.20
Windows XP
Opera 9.50 beta -
Inappropriate?Mieber, thank you for the detailed information, I'm looking into why that record would be rejected by our system, the error is coming from the %00 character at the end of your extended_info record, I just don't know why that is causing our system a problem.
This does not appear to be a specific issue with the Opera browser, but a issue with how we accept or reject urlencoded information, so I'm keeping the Opera issue closed and opening a new one.
I'll let you know what I find out!
Thanks! -
Inappropriate?I am currently testing a fix that strips out the character that was causing this issue.
If you are interested in getting an early look at the fix send me an email at team@rescuetime.com otherwise I should have it released by the end of the week.
Thank you -
Inappropriate?Hello, I am a user of spain.
First of all to congratulate by so great that the program had created.
I have an impact. In the window debug the client program show this message several times and the data are not updated on the website.
28/08/2008 17:29:45
Sending file : C:\Documents and Settings\carlos\Configuración local\Datos de programa\RescueTime.com\logs\pending\rt_20080828-171249.yml
28/08/2008 17:29:47
hash><total-records>0</total-records><error>There was an unexpected error, some data may have been lost. (1267, "Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation '='")
Traceback (most recent call la
i used:
rescuetime 1.0.6.33
Windows XP SP2
Opera 9.50
</error> -
Inappropriate?Cvf, would it be possible for you to email that log file that is failing to team AT rescuetime.com?
You will be able to find the file at:
C:\Documents and Settings\carlos\Configuración local\Datos de programa\RescueTime.com\logs\uploaded\rt_20080828-171249.yml
28/08/2008
We can go through to see which character is causing the issue and get it fixed on our side.
Thank you!
EMPLOYEE
