I have encountered this 1 month passed and no book arrived problem for Mental Model. And that is resolved but it took some pain (and time) nevertheless.
I ordered Web Form Design and hope that that is a one-off thing.. Ordered it on May 11, and now still have not arrived....
Not only is your store need to be revamped.. your inability to deliver and *extreme* charging is something you may want to address. I have no problem paying but it needs to be delivered! Period!
$15 shipping to Canada seems extreme. I'd be interested in the web form design book, but that's not value for money. Often there's a special shipping rate for US to Canada vs the rest of the world.
This could just be my opinion, but i'm finding the typeface chosen for both books a little hard on the eyes. It's hard to describe what's bothering me about it. The best thing I can come up with is that it feels a bit "thin". It may just be the way the type looks when printed on the particular paper, but I might suggest looking at a couple other typefaces for future books.
Does anyone else have an opinion on this matter? Am I just crazy?
Great work on the quality content so far. I look forward to future publications!
I know that you can get them delivered internationally, but why don't you get Amazon.co.uk to stock your books? The shipping charges make me think twice before ordering, that's for sure.
I recently ordered Web Form Design in hardcopy. I live in Sydney Australia, so I'm expecting it will take a while (1 to 3 weeks as informed during the ordering process) and am looking forward to getting my hands on the actual book.
I am wondering if there is a way to track my order?
I purchased the Web Form Design and I saw 2 order history with my previous Mental Model in it. I know that is not the case cause previously when I login I see no order history even though I did have order Mental Model. Now I login and the Mental Model is gone. Is it possible that RM map my email address to my RM account and somehow sync it for me. I know it involve manual database hacking, but I hope it can be done.
I had been getting a bit frustrated with the navigation model for the Rosenfeld Media site, so I created a page called "Roselfeld Media - The Missing Sitemp". Perhaps other people will find it useful.
I just bought a digital copy of Web Form Design. However, when I clicked on the link to download the .pdf it downloads the html of the page. Thinking that it might be a web browser problem (I had been using Safari) I decided to open it in Firefox, however it says I can't access it because I have to sign in first.
I ordered with the Guest option where I didn't enter a password, only an email address. Is there a way to fix this? Or, if it should be able to work with Safari, is there another way to download the pdf?
I just purchased the print + digital version of Web Form Design, but every time I click on the link to download the PDF both Firefox 2 and IE 7 hang forever. Eventually Acrobat kicks up the message "This file is damaged and cannot be repaired."