Recently active questions in Rosenfeld Media

$15 shipping to Canada seems extreme. I'd be interested in the web form design book, but that's not value for money. Often there's a special shipping rate for US to Canada vs the rest of the world.

I recently ordered Web Form Design in hardcopy. I live in Sydney Australia, so I'm expecting it will take a while (1 to 3 weeks as informed during the ordering process) and am looking forward to getting my hands on the actual book.

I am wondering if there is a way to track my order?

I purchased the Web Form Design and I saw 2 order history with my previous Mental Model in it. I know that is not the case cause previously when I login I see no order history even though I did have order Mental Model. Now I login and the Mental Model is gone. Is it possible that RM map my email address to my RM account and somehow sync it for me. I know it involve manual database hacking, but I hope it can be done.

I bought a digital version of Mental Models in February when it first came out but would actually prefer to own the printed version due to its sheer volume. Do I get a discount if I "upgrade" to the printed version or do I need to re-purchase the book again? I hope the former.

I just bought a digital copy of Web Form Design. However, when I clicked on the link to download the .pdf it downloads the html of the page. Thinking that it might be a web browser problem (I had been using Safari) I decided to open it in Firefox, however it says I can't access it because I have to sign in first.

I ordered with the Guest option where I didn't enter a password, only an email address. Is there a way to fix this? Or, if it should be able to work with Safari, is there another way to download the pdf?

I'll try this again. hopefully this doesn't result in a double post. This form stalled out on the ajax-y part when I had to create a username and password.

Anyway, I need to redownload mental models onto a different computer. My corporate email is down (not your fault) and was the address I entered for the download instructions to be sent to, so I can't access the download instructions. There is no "login" feature on the rosenfeldmedia site that I can find that would allow me to look at my digital library or some such.

How can I redownload the book before I get on a plane this afternoon? I suppose I could just use my flash drive and transfer it from my home computer to my work computer but a) not sure if you have some fancy rights management stuff on the file and b) I am lazy :)

I ordered the Mental Models book a few days ago on Amazon.com. However, after having checked out RosenfeldMedia, I realised that it comes with a digital version. Am I entitled to download it? If so, how?

Anything exciting on the horizon?