Recently active problems in Get Satisfaction about Satisfaction API

I get the error Invalid feed at http://api.getsatisfaction.com/topics... with topic.php for that particular topic from http://listen4.us/support/topic.php?i... Other topics are working.

I think I may have broke that topic. Looking at it in Firefox, it looks botched.

Things I may have done: added a bunch of tags, then removed about half of them. Any idea what's going on? Some bad characters I'm sneaking in there?

What a fucking joke. Get Satisfaction's login form crashes MobileSafari after I enter 3 characters of my email address

I changed the location of our Help Center. Everything works except for the login to the dashboard. It appears to be a setting on GS's side.
When i click on link me to my account it redirects me to
http://getsatisfaction.com/api/author...
which works fine, but when it redirects me to the following page
http://itsportsnet.com/help/helpcente...?
but it should link me to
http://itsportsnet.com/help/handle-oa...?

Hi!

Hopefully this is the proper venue for platform-specific API issues. I'm having a problem using the ruby-satisfaction gem. I'm getting the following error within script/console when I type "require 'satisfaction'":

Gem::Exception: can't activate activesupport (>= 0), already activated activesupport-2.0.991]

My only guess is that there's some issue with having a different version of Rails frozen into my app (2.0.991) than is installed on the system as a gem (2.1).

I can successfully use the gem from a normal irb prompt. Just not script/console.

Any suggestions?

I'm trying to install the Help Center on my company's server, but keep running into the following error:

Parse error: syntax error, unexpected T_NEW in /usr/home/fluenz/www/htdocs/getsat_eric/helpcenter/Sprinkles.php on line 55

Line 55 in this file has to do with connecting to our MSSQL server. However, I've created the database "sprinkles," added to it the sprinkles-schema.sql data, and have entered our MSSQL username and password into the boot.php file.

Perhaps the problem is that I'm not executing this command properly: % cp -R . /var/www/html/xxxxx

I'm using SmartFTP, and I've created a command with the correct directory. When I try executing the command, nothing seems to happen.

Thanks in advance for your help.

Is it possible to do a workaround for the live search widget, so it can be used on asp.net server pages? Our lead developer reported this to me when we asked him to add this widget:

10.46.29 Maciek: oh so here is the deal
10.46.32 Maciek: we use ASP.NET
10.47.25 Maciek: ASP.NET requires the whole page to be wrapped in a <form> element maintained by ASP.NET engine
10.48.03 Maciek: the widget is basically another form that becomes a nested form because of the global ASP.NET form
10.48.12 Maciek: browsers ignore nested forms
</form>

I'd like to grab the code for a badge. Where can I do this...I'm an "employee" of my company. I'd like the larger badge here.
http://skitch.com/amymuller/guwm/get-...

Also, when I attempt to get the code for a widget from the company page (link:"put a topic widget on your site") it takes me to a log in screen even thought I'm already logged in. If I log in, it takes me back to my company page, and I'm back where I started. This seems broken.

Lastly, it was extremely difficult to find getsatisfaction's help section. I would have thought that there'd be a link to support or help in the header and/or footer. I had to find help by googling getsatisfaction and help.

I'm having a few issues with the helpcenter myself. I've installed it and configured the database as it specified. I've added the database credentials into the boot.php file.

When I go to www.tradetoday.com.au/help it goes to 'admin-findsite.php' and comes up with a blank screen. If I go to www.tradetoday.com.au/admin.php it takes me to the approval site where when I click 'Yes, allow it' it will end up with a Problem loading page error because the website it's trying to load is:

http://getsatisfaction.comhandle-oaut...

To me it looks likes there's an error in the .comhandle, if I try to correct it by placing a '/' in between there it will take me to another page which says "We couldn't find it..." like the company I'm trying to do this for doesn't exist.

Any ideas?

Thanks

Hi!

I'm working at SecondBrain and I'm having troubles installing the help center. Basically, I've done everything that is mentioned in the install instruction, but when I try to access the location help center is installed I get the message Fatal error: Call to undefined function urlescape() in /nfs/c02/h02/mnt/*****/domains/help.secondbrain.com/html/Sprinkles.php on line 516

The helpcenter is installed at MediaTemples gridserver. I have managed to install Http_request, and from what I have read here, installing smarty should not be needed. Anyone got a suggestion for what could be wrong? Current URL is help.secondbrain.com.s24758.gridserver.com (DNS not set, main app is at other servers and this is just an access url)

Any help would be much appreciated!

Currently, sprinkles and Satisfaction.php only support mysql. In my case, I need to use postgres as a backend for my website.