Hi
I want to integrate the API fully in my e-commerce website, but I want to know if the API can be integrated with the website developed in ASP.NET?...as i've seen its libraries are available in PHP or Ruby...Plz comment on that, I really liked the Idea and can't wait to see it working on my site.
Is there any documentation on your advanced search operators? By playing around with the search box, it appears that OR and NOT operators are supported, but searching for an exact phrase (usually signified by putting the phrase in quotes) doesn't seem to work. I'm hoping to run some complex queries against your API, so any guidance would be helpful. Sorry if I missed the doco - please point me at it if I did. Thanks.
We're developing a product for a new client and we all love your API. We'd like to have a private beta period in which a select group of users can access our site. Eventually, we want that same support system to be open and free when we go public.
If we use the API, will it automatically make a public profile (company, topics, etc.) on Get Satisfaction? We definitely want that to occur when we're public, but we don't want it to happen during the beta/alpha period.
Salesforce is installed in many a Support Org, including ours,... seems like offering a version of GS for Salesforce AppExchange could be a good idea. GS would be providing a community-based funnel for support issues into Salesforce while vetting ideas and questions across the customer community.
Salesforce Appexchange has a "Community Mgmt" section classified under "Support" apps,... but, interestingly, no apps are currently offered there.
love this site. discovered it 5 minutes ago by accident when i wanted to figure out a twitter problem. can't wait to set up my own company... but don't want to have to spend so much time tracking the issues i've gotten involved in or asked questions about.
I will be using Help Center to power my e-commerce site's FAQs and general support.
However, I am also considering integrating Help Center on the individual product pages, so that users can ask questions specifically about those products. For example, "Does this digital camera work well in low-light conditions?". We have about 800 products at the moment.
Would this be achieved with tags that are the same as the product name/code, which the API could return for each page?
We tried to install help center and found the German language file (de_DE.po) in the themes folder. But it looks like they are not really related to Help Center. So how do I actually translate and then change the language in Help Center?
Hopefully this is the proper venue for platform-specific API issues. I'm having a problem using the ruby-satisfaction gem. I'm getting the following error within script/console when I type "require 'satisfaction'":
My only guess is that there's some issue with having a different version of Rails frozen into my app (2.0.991) than is installed on the system as a gem (2.1).
I can successfully use the gem from a normal irb prompt. Just not script/console.
Is the full API published somewhere for development against? I tried downloading "Satisfaction.php", but it requires some externals files that aren't referenced in the documentation and is just a list of poorly (read: not) namespaced functions.
I'd prefer to use an OOP approach to API interaction, perhaps something that would fit in the Zend Framework paradigm, which may mean that I need to develop that myself. There aren't any current proposals, that I can find. So in order to do so, I'd need a full API specification. Does a formal one exist?
Earlier I posted a question about limiting the Help Center to just a subset of products (see here), and you guys told me that's not possible yet.
We've managed, however, to hack a version together which limits our help center to just one product. The only problem that remains is the search functionality. There's no way to filter search results by product.
If you guys would please add the Product ID as one of the parameters of the search results that your API produces, it would be hugely helpful to us.
I'm trying to install the Help Center on my company's server, but keep running into the following error:
Parse error: syntax error, unexpected T_NEW in /usr/home/fluenz/www/htdocs/getsat_eric/helpcenter/Sprinkles.php on line 55
Line 55 in this file has to do with connecting to our MSSQL server. However, I've created the database "sprinkles," added to it the sprinkles-schema.sql data, and have entered our MSSQL username and password into the boot.php file.
Perhaps the problem is that I'm not executing this command properly: % cp -R . /var/www/html/xxxxx
I'm using SmartFTP, and I've created a command with the correct directory. When I try executing the command, nothing seems to happen.
Is it possible to do a workaround for the live search widget, so it can be used on asp.net server pages? Our lead developer reported this to me when we asked him to add this widget:
10.46.29 Maciek: oh so here is the deal
10.46.32 Maciek: we use ASP.NET
10.47.25 Maciek: ASP.NET requires the whole page to be wrapped in a <form> element maintained by ASP.NET engine
10.48.03 Maciek: the widget is basically another form that becomes a nested form because of the global ASP.NET form
10.48.12 Maciek: browsers ignore nested forms
</form>
Howdy. I'm in the midst of setting up a Help Center for only one product. I'm stuck on trying to limit the "Browse Topics" found on helpstart.php to only that product.
I'd like to grab the code for a badge. Where can I do this...I'm an "employee" of my company. I'd like the larger badge here.
http://skitch.com/amymuller/guwm/get-...
Also, when I attempt to get the code for a widget from the company page (link:"put a topic widget on your site") it takes me to a log in screen even thought I'm already logged in. If I log in, it takes me back to my company page, and I'm back where I started. This seems broken.
Lastly, it was extremely difficult to find getsatisfaction's help section. I would have thought that there'd be a link to support or help in the header and/or footer. I had to find help by googling getsatisfaction and help.
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Cameron Walters (Official Rep)
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