Recently created questions in Get Satisfaction

A quick question: is overhead broken? I'm sure "zemanta" got more mentions on twiter, then what overhead shows right now (2 days ago last one)

I know that we are allowed to change the layout of help center on our own site but my concern is what the requirements are to let us run the GSFN on our site. Do we have to keep certain links and are there any other restrictions to it to use Help Center in general ?

Is there any place where i can get all questions i have asked and watching ?

When an employee moves on from a company, can you remove them from the company in Satisfaction without losing their contributions? Can you mark their avatar with "former employee" or something?

In the case where they've contributed good content but are no longer officially affiliated with the company, it seems necessary to make the distinction that they're no longer an employee, while suggesting that, at least when they spoke, they had been in an official capacity...

I have added my company successfully (a month ago), I have also managed to add my self as an employee, but when I search for PhoneFromHere.com or phonefromhere it is not found, if I then say add company, it finds it?? Can you help?

Thanks
Georgia

I can't find anything that lists all the capabilities of an administrator account.

Hi,

First of all, thanks for adding the OpenID support.

Now, will you consider adding EAUT support as well? EAUT is described as "An open protocol to allow standard email addresses to be transformed into URLs for services like OpenID." on its website (http://eaut.org/).

Thanks!!

-Koes

Am I missing something here? It seems I can't get any topic result if I try to sort it with the
"participated_at" parameter.
Example:
http://api.getsatisfaction.com/topics...

I would like to cancel my account please.

Thank you.

How come in this topic: http://gsfn.us/t/lss

Company representative marked the topic:

The company and 1 other person say this solves the problem

but, the status in management view is still "pending"? Wouldn't company saying that this solves the problem, set the whole therad to "solved"?

i really don't like it, like when i tried to go on here on my phone it tottally screwed up also they're was bugs in it and its really annoying and the person should be able to change the layout of their profile so it looks like they're own company's work so it looks better

Installed Helpcenter and for some reason it redirected to the SSL version of my domain but SSL wasn't configured properly so I removed the https and made it http and when i go to it now it just takes me to helpstart.php and the page is just blank...nothing else?

How can I fix this? I currently don't have an SSL on my support website:
http://support.remote-app.com/

I accidentally created a service of mine as a company.
Chrrch is the service, Remote-App is the company. I went ahead and created Remote-App company and added Chrrch as a service. Please remove Chrrch the Company from the system.
Please contact me with any questions regarding validating this as my company.

I'm searching for support forum software to use for my company's website, and I'm interested in the different, friendlier approach offered by GS. The issue is that we'd need the forum to be on our site, and furthermore in the support area of our site, so that only our own customers could log in to see the questions, discussions, etc. in order to prevent this information from being accessible to our competitors (much as I'd like to be more open and transparent in this respect, I'm bound by policy).

Now, Help Center seems like it suits those requirements, but I'm a little confused so I'm seeking advice and confirmation. The confusion arises because in my research (here on this site) I see references to PHP5 applications calling the GS API (and implying that the database is stored on the GS site), but also references to MySQL databases (implying that the database is stored on the company site), and references to multiple accounts, specifically accounts at getsatisfaction.com (suggesting that even if the forum code and database is stored on my site, my users still need to be registered with, and log in through, getsatisfaction.com in order to use Help Center on my site).

Note that I've been deliberately naive in some of my statements just above, but I am confused and would greatly appreciate a clear description of how the architecture for Help Center works in practice (without needing to sign up for and download Help Center) - I'm surprised that this information isn't obviously available, but expect that it is available, somewhere.

Thanks

John

Is Get Satisfaction a free service? both to companies and users?

How does the flagging work. A demo user flamed me for not responding when the getSatisaction log shows that I responded "great idea" within 2 hours - but it happened four months (she mentions she had forgotten all about it in her post). Her comment is also loaded with lots of religious and personal stuff that is way off topic. I flagged her comment as inappropriate. It used to say "under review". Now it's back to "inappropriate." What's happening?

Hi,

I was adding a discussion of our product (Big Santo) however, it keeps linking to Evolving Solutions and we want it for Big Santo.

how do we do that?

Thanks,
Angelo

You knew this was coming... :)

Can you share some rough ideas of how you're planning on charging for these awesome new tools?

I hope you'll have a tiered structure so that both one-man-companies like me and big large VC-funded ones will be able to afford it...anyways, any insight is appreciated.

Ok so we got gardening tools, traffic tools and guardian tools in this first drop. What can we expect from future drops? It would help me get an idea of your whole vision for these management tools.

Are analytics part of the picture? Specifically I'd like to see a chart of the mood (the faces) in all of my company's topics over time, the company rating over time, the number of unresolved topics vs the number of resolved ones over time...I'm sure you've thought of more. Oh and BTW, I'd love to have an option to make all these charts public: openness is awesomeness!

I can't find it!