If you get an error when trying to use Get Satisfaction that reads "canonical name taken" here is what has happened: When signing up, you probably double-clicked on the submit button, which resulted in two accounts being created. We thus have a duplicate account for you, and that is preventing you from signing into Get Satisfaction later on. This isn't your fault, but rather a bug we need to fix.
Until we fix this, we'll need to manually remove your duplicate account. You can contact me at eric [at] getsatisfaction [dot] com, and I'll make sure we get you up and running again by deleting your duplicate account.
Sorry for this inconvenience to our users. I know it's a limitation we can outgrow, though, and hopefully soon!
Some of you may have noticed over the past few days some strange issues with our topic pages. Replies and comments would disappear and reappear.
I've tracked down the problem and solved it. You shouldn't be seeing this particular behavior again. I can go into the details of the cause and solution if anyone is interested.