Recently created topics in Get Satisfaction tagged with bug

What a fucking joke. Get Satisfaction's login form crashes MobileSafari after I enter 3 characters of my email address

Hi Get Satisfaction team,

I think I report an important problem here:

The problem with the 15 minutes edit time is, every time I enter the "one minute left countdown" ;-) period and try to save my change (always only a small, quick fix / change, don't worry :)), it freezes! And subsequently doesn't show up in the post.
I think, at least your system should be configured that way, that it accepts all changes, made in that last editing period! "Freezing" is just not a solution. ;-)

Keep up the good work! :)

Kind regards,

Phil

Hi GetSatisfaction team,

as you know, I get topic recommendations as I type into the content field ("These topics may help") and these topics are also openable by me via right and left click, but they're not openable with the "Drag De Go" extension (v.0.2.5.1) for Mozilla Firefox (v.3.0).
I don't know why, but I had never any problem with this extension any site.
I also use it on your site, but just not for the AJAX (I'm right, am I?) created hyperlinks.

Of course this should somehow concern the extension developer, but I'm just wondering (as a non-geek) why it just doesn't work on that single website / web form?
I didn't deliberately check some other AJAX forms, but I'll do it soon.

Hope I'm not wrong here with my question, if I am, hm, just delete the topic. ;-)

PS: Extension URL: http://forums.mozillazine.org/viewtop...

Hi there,

some seconds ago, I tried to both products of Plazes:
http://getsatisfaction.com/plazes

As I added the normal Plazes, suddenly the right product couldn't be added anymore.
And short afterwards, the buttons and explanations somehow reversed. On the added "Plazes" on the left, there was an + Button with the corresponding description and on the right, there was the - Button and the description "Remove from your dashboard" for "Plazes beta".

Strange.

Same problem as with this ticket i posted for ping.fm:

http://getsatisfaction.com/pingfm/top...

http://bassdrivearchive.com/archives/...(2008-07-04).mp3

is shortened wrong, as you can see.

Note: many implementations of e.g. BBCode (such as the implementation in vBulletin) have the same problem. But the URL I pasted is straight from Firefox "right click, copy location", and I should not have to manually substitute %28 and %29 for the brackets.

According to RFC1738 (http://www.w3.org/Addressing/rfc1738.txt , section 2.2) the following characters are allowed unescaped in a URL:

$-_.+!*'(),

Of course if you automatically include ) in a URL without you will probably have complaints from people who enclose their entire URLs in brackets (http://www.example.com/). I would suggest only excluding a final ) or , (and possibly !) if the following character is a disallowed character (e.g. a space) and always including all the others. Also definitely include a ) if the URL ends with it if the URL previously contained a matching number of (s.

See, look, i've done all your work for you. ;)

There are interesting side effects to having a < (lessthan) followed by a - (Hyphen). The message magically gained a > (greaterthan) symbol and was missing half the text.

Howdy,

It seems that line breaks and urls are stripped from the company_promoted $reply.content in topic.t. However, right below, the line breaks show up. A quick glance at the page source shows that the line breaks, etc are being passed, but aren't shown.

Alas! Digging into topic-reply.t I see that content is modified with a |nl2br. Now the line breaks are there, but, unlike Get Satisfaction, the urls still don't work.

It is conceivable that this issue is already solved, but just wanted to make sure you guys were aware. Now I'm going to check out Smarty to see if I can get a link maker. If you have recommendations, I'd love to hear them.

ROCK ON,
Michael

P.S. I adopted the new moniker to put up the FAQ. Hopefully, this post won't get me in trouble!

In some posts it said that it was posted "Less than a minute ago" all the time, and I am sure that this post was already posted some days ago...

Look at here: http://getsatisfaction.com/bumptop/to... And look at the latest comment & reply.. both they say "Less than a minute ago" for me...

Hi,

I ran into a bug with the very field I'm typing this into right now (the textarea element).

I was submitting a bug report to a developer and it was botching up when I put a less-than sign into the text (<). Using an "&" + "lt;" works just fine for making less-than signs, but you're apparently not parsing the text and doing a simple substitution before displaying it... most likely a simple oversight, but very annoying =P

We're getting junk characters (â€TM) inserted into our topic posts instead of an apostraphe and can't edit the posts from our side. Can you please correct it?

I wanted to add Summize to http://getsatisfaction.com/twitter/to...
and it already exists:
http://getsatisfaction.com/summize/pr...
But when I write "Summize" or "summize" or "Summize Conversational Search for Twitter" into the appropriate field for my question, I get:
"That product or service does not exist yet. Click Plus or press enter to add it!"
I didn't dare pressing enter as I didn't want to create another instance of "Summize"

I setup the help center php application, and it has trouble "staying in sync" with the service.
When I visit the main help center page the list of topics seems to be out of date (sometimes 2 replies when there is 3, etc.)

Each time I log in to access the dashboard, help center has to re "authenticate" with my get satisfaction account, and the API services menu fills up with multiple keys.

Everything went well with installation. I am installing the Help Centre on my local machine with following settings: Vista Enterprise + Apache 2 + PHP Version 5.2.5 + mySQL (Client API version 5.0.51a).

On the final step I get the following error.

Fatal error: Call to undefined function strptime() in {drive-letter-then-path-to-location}\helpcenter\Satisfaction.php on line 117

And on line 117 we have:
$date_rec = strptime($date_str, '%a, %d %b %Y %H:%M:%S %Z');

Up-on looking at php.net: http://uk.php.net/strptime

[quote]

Notes

Note: This function is not implemented on Windows platforms.

[/quote]

So this would not work on windows version of php and my production is Windows 2003 Server.

I have updated my profile picture and the thumbnail doesn't show on the left near my product. It is only text

The rollover image on arrow next to "you" link is missing.

http://img.skitch.com/20080529-pkd98h...

Thanks,
Ben