Recently active topics in Get Satisfaction tagged with dashboard

Separation of topics created by oneself and others in the personal dashboard

Hi there,

I do have a problem with the real information overload created by creating, answering and subsequently subscribing to all these topics, both to those self-created and to those from others. I did propose several measures against the mess already, but that's not enough.

You must have the possibility to separate the news in your dashboard at the most important and common position (from my point of view):

a) News in topics, that I created. (and maybe answered / commented too)
b) News in topics, that others created and I subscribed to. (and maybe answered / commented too)

So in this case, it isn't about answering, commenting or "voting" as the divider, it is about the question, who created the content in the first place.

Why is this so important?

I think I will remember the topics I subscribed to exactly and I know the ones created of course too. And will interact on these topics anyway, so it is often not about to find a single comment or comments at all (because I'd maybe reaally like (to only use) comments, they're so cute! ;-P), it is always centered around a certain topic.

The other point is, that even if I would be able to drill down the topics to some with a "My topics" search (which you'll soon be implementing, I'm sure. ;-)), it wouldn't help, if let's say I maybe forgot the important keywords or just think about the wrong ones.
(I assume that the topic wasn't created that long ago.)

The normal way, this one topic would get lost e.g. in the huge list of new activity on other topics created by me (if the topic I search is not created by me...). The new way, I could find the recent topic very quickly, as it'll show up immediately as the (almost) first item! This is of course correct also the other way 'round (maybe I'm not creating many topics, but mostly following and commenting.).

Is there a way to see a list of all the questions I've asked and answered in my Profile (under Dashboard) without showing me every response that's been posted for questions that I'm following? Meaning, I'd love to just see a list of questions, almost like a table of contents, with each question being a URL to the full thread.

I ask for this because there have been times when I see a new question that's a repeat of a previous question that I know I've already answered a couple of weeks ago.

By instinct, I go to my Profile page to try to look for that old Satisfaction thread that I had replied to earlier, so I can respond to the new question by pointing people to the old thread.

Unfortunately, I have a hard time finding the old thread because it's been buried several pages back by answers that other people have since posted to questions that I'm following.

(I'm not sure if I'm explaining myself properly, so do ask me to clarify if needed.)

I would love to see my dashboard simplified. perhaps with a simple list of topics I've participated in, and a count next to it showing the # of replies since my last visit. Clicking a particular topic would then show the chronological participation ~for that topic~ that is currently splayed confusingly all over the place. You know, like opening folders for each topic.

Other ideas?

I'd like to have the ability to filter my dashboard as I can do with the topic list of a company/product.

Sometimes I want to find an older idea I've created and I have to go back with the paging in order to find it. Being able to filter by the type of topic (ideas, problems, questions, discussions) and type of event (new topic, reply, vote up/following, marking as solution) would help me immensely.

Safari has the option to snip parts of web pages for use in the dashboard. this is the sort of site that would benefit greatly from this, if there was an appropriate section to snip. ie maybe a smaller dashboard summary or icon to give quick notifications if something has changed.

Idea: when you look up someone else on the site, it would be great if your view of the threads in their dashboard was limited to just the products you have in common. Anyway their products panel on the right would still show you what other products they're into.
This suggestion is driven, again, by wanting to cut out as much clutter as possible.

I'd like to have an option, perhaps as part of the Dashboards > Products & Companies to see an overview of recent activity in all my products. I see that a similar idea was proposed 6 months ago but only the first part was implemented (having the actual page in the dashboard)

Currently, if I want to see new activity with the products I'm using, I have to either visits each product manually, or subscribe to each product's rss feed (and indeed I have for the ones I want to follow). However a quick, on-site way to see new activities would allow people to check out stuff of interest, even without using aggregators or subscribing everywhere under the sun.

On the left-bottom side of my profile, where "You have started x topics. y people are following them. You have made z replies." is, I'd like to be able to click on "x", "y" and "z" and have the lists with topics/ people/ replies appear.

My dashboard only shows recent activity, and I didn't see any links that would let me check old activity (history).

I could check that through a feed, but that takes more steps. I think it'd be useful to have a link to the history in the dashboard to make it easier for people to bring up a previous concern that has not been replied to. Or, maybe there's a better way to implement this? Maybe separating topics into solved or unsolved.

On that note, and regarding this message:

" * You have started x topics. x people are following them.
* You have made x replies. They have been marked useful a total of x times."

Could the x number of topics and replies have a link to the respective topics and replies?

Looking at my dashboard, I see the entire Wall Street Journal article I posted as talk in Sprint. Please abridge long posts to only show, say, the first 80 - 90 words. If people want to read the post, they will click on it. If it doesn't interest them enough to click, why force the whole thing upon them in the dashboard or on the company page?

Of course, you'll need to worry about HTML tags and close any open tags like blockquote or bold or whatever. A "smart" system of abridging would be best. It should try to show whole paragraphs (e.g., if you decided to use 80 words max, and a given post has only four more words until the next paragraph, include those four words even if it pushes it over the "80" desired number).

Also, at least in the dashboard, you should show an abridged summary of the latest unread reply, not the original post. If it is showing in my dashboard, that means I posted to it and so I have been following the story. I know what the original post said, so tell me something I don't know. Perhaps this same thing (showing latest unread post) should be applied to the company pages too, but I am not sure. Maybe on company pages you should show both a summary of the original post followed by a summary of the latest unread reply?

This bring up another point: Does satisfaction keep track of what I've read? This would be a requirement if you were to show me the latest unread reply (because it is not necessary that latest unread reply == latest reply) ;-)