Recently active questions in Get Satisfaction tagged with email

Is there a private messaging system or any other way for a company to directly communicate to a customer, i.e. to give a personalized license key?

Is there a way to set it up such that emails sent to our company support email address are routed into Get Satisfaction? We are looking for a customer service/support solution such that our employees can easily track what emails/topics have been replied to.

Hi,

I saw this: http://getsatisfaction.com/satisfacti...

And I still have a question on this. I would like to automatically enable company notification to all employees. Meaning, every time someone posts to my company, I want all employees to get email notifications.

I am the admin for my company. Is there any way for me to do this, or does each user have to change his own email notification settings manually?

Also, as a company employee, what's your default setting? Is the default to get notified whenever a new topic is posted in the forum?

It would be really helpful if get satisfaction could email me every time someone responds to a thread. Just like it does now when someone adds a new thread. It is really hard to keep coming back to check if they responded. Is there any way to do this? All of us here at Triggit would love to see this feature.

When someone either a rep or someone else replies, can the Triggit reps get an email saying that it happened?

I'm still listed as a member under the IwantSandy page as an employee but i can't log in

I don't know if this is a question or an idea for a new feature. I can get notifications about replies to topics that I start, but is there a way to get notifications about a company in general?

For example, I should be able to subscribe to something like a daily summary showing "The following 10 topics have been started in Sprint:" and "The following 7 topics in Sprint have new replies:" with the subject lines of the topics. Also, I should be able to subscribe to instant notifications about new topics, new replies, or both -- just like the notifications I get about topics I started -- for all topics in a given company.

This would be most useful for employees of the company, but also for the regular Joes interested in keeping up with companies they vehemently support or oppose ;-)

As a rather Satisfied Satisfaction user, I'm enjoying my experience here. However, some of our users are having login issues, that their email isn't being recognized. I'd like to point them in one direction to solve their problems, but where would that be? Thanks a bunch!

I'm currently getting emailed any time a new topic is created in my community (RescueTime)... I don't want to turn this off... In fact, my co-founder wants to turn it ON.

How did I turn this on? How would I turn it off?

(note: I grok how to do it via RSS- I'm hopin' for email).