Recently active problems in Get Satisfaction tagged with help

"Get Satisfaction" gone from my company dashboard!

Hi there,

don't know if you did change anything, but why is Get Satisfaction gone from my company & products line-up?


Source: http://dl.getdropbox.com/u/16751/gs_y...

I think Leslie is describing the same here.

Kind regards.

Hi there,

don't know how it happened, but I currently don't get any answer notifications, nor is my dashboard activity current, as I now saw:



Source: http://dl.getdropbox.com/u/16751/gs-d...

There is missing at least 1. one answer I got and 2. one comment from me plus one note, that 3. I marked one idea useful! 4. I made a thread answer... And now I don't know, if I have gotten more answers than one (I discovered by accident), because I don't get any e-mail notifications! :(

Currently I do use IE7, but doesn't seem to be better in Flock or any other browser!

Hi GetSatisfaction team,

as you know, I get topic recommendations as I type into the content field ("These topics may help") and these topics are also openable by me via right and left click, but they're not openable with the "Drag De Go" extension (v.0.2.5.1) for Mozilla Firefox (v.3.0).
I don't know why, but I had never any problem with this extension any site.
I also use it on your site, but just not for the AJAX (I'm right, am I?) created hyperlinks.

Of course this should somehow concern the extension developer, but I'm just wondering (as a non-geek) why it just doesn't work on that single website / web form?
I didn't deliberately check some other AJAX forms, but I'll do it soon.

Hope I'm not wrong here with my question, if I am, hm, just delete the topic. ;-)

PS: Extension URL: http://forums.mozillazine.org/viewtop...

Hi there,

some seconds ago, I tried to both products of Plazes:
http://getsatisfaction.com/plazes

As I added the normal Plazes, suddenly the right product couldn't be added anymore.
And short afterwards, the buttons and explanations somehow reversed. On the added "Plazes" on the left, there was an + Button with the corresponding description and on the right, there was the - Button and the description "Remove from your dashboard" for "Plazes beta".

Strange.

Everything went well with installation. I am installing the Help Centre on my local machine with following settings: Vista Enterprise + Apache 2 + PHP Version 5.2.5 + mySQL (Client API version 5.0.51a).

On the final step I get the following error.

Fatal error: Call to undefined function strptime() in {drive-letter-then-path-to-location}\helpcenter\Satisfaction.php on line 117

And on line 117 we have:
$date_rec = strptime($date_str, '%a, %d %b %Y %H:%M:%S %Z');

Up-on looking at php.net: http://uk.php.net/strptime

[quote]

Notes

Note: This function is not implemented on Windows platforms.

[/quote]

So this would not work on windows version of php and my production is Windows 2003 Server.

Two things:

1. My company is about to launch and there're a few discussions from 8 months ago, when we were playing around with GS. I'm pretty sure we're going to use it for good now. But I'd like to clear the old topics, since they're using an old brand HiPPstr(*), to avoid any confusion. We'd really just like to wipe and start again.

2. I changed my title in my account, it hasn't updated on HiPPstr yet. Am I doing something wrong? Time thing?

Thanks,
Ben

Twitter url not showing in my user control panel even though it exists in user profile!

My user id keeps getting removed from the company Buzznet for no apparent reason.

If a colleague adds me back, my status will stay intact for a few page views, then revert back to non-employee, non-admin status.

I signed up and can log in with the password I was emailed, but when I try to change it I get a message that the "canonical name" (same as nickname?) is taken. I cannot make any changes at all to my account. Bummer!

Is it possible to import a FAQ database from another site - i.e. a database of FAQs from KAYAKO

Is there a way to display more than 6 topics per page? I'd love to see an abbreviated version (maybe just the title?) of each thread if it meant I could see more per page.

I want to type in the upper right search field and get a list of companies, products and users who match what I typed.

The status quo is, type something in and receive results explicitly for the company the user is parked on.

I'd like as a first step towards the broader search, to be able just to search topics across the entire site. That would be imminently useful and increase my participation dramatically.

Thanks, everyone! Satisfaction is a pleasure to use and I love the twitter widget.

Our site is temporarily slow. We know why and we're working on fixing it soon. In the meantime, we apologize for the inconvenience and thank you for bearing with us.