Recently created topics in Get Satisfaction tagged with help

For those who may not be aware this is possible or get that it's possible but haven't figured out how to do it, read on...

Disclaimer: We are working on refining this process. We are aware that it is currently awkward and overly complicated and not at all intuitive.

That said, this is how to currently do it:

Let's say you want to associate Company A's product (we'll call it Foo) with Company B.

1. Go to Company A's Product & Services page (you'll find the tab on their Get Satisfaction home page)

2. Click on the product or service you want to associate ("Foo") which opens up that product page

3. Click the "Edit this product" link over on the right

4. That launches a modul window that allows you to edit the details of the product or service. Under "Related Companies" click the "Add another relationship" button

5. Start typing the company name "Company B" and you will be given a list of results. Select the correct result and then select a relationship type. Then click the Save Product button.

6. Now you should see "Foo" over on Company B's Products & Services page under the "Related To" tab. AND it will show up as a product or service option when creating a new topic fo Company B.

(screenshots coming...)

I have some business type questions about Satisfaction, who's the best person to talk to?

Ryan McCue posted a great step-by-step "cheat sheet" for installing Get Satisfaction's Help Center on your site. Check it out!

If anyone has posted tips & tricks for implementing and/or customzing/styling Help Center on their blogs, share your links as replies to this topic or -- better yet -- post your tips here on Get Satisfaction.