as I do really appreciate and do like Get Satisfaction (except for some missing features ;-)), I do want to recommend it to as many companies as possible! How can I?
I'd really like to see a way to invite a company quickly and appropriately, resulting in a successful usage of Get Satisfaction by this company, when they do really get the value of your service!
Of course I still have to search for an appropriate e-mail address, but maybe a beautiful HTML e-mail with space for a comment for this happy customer dude, who invited the company would be great!
What do you think?
PS: Of course I know, not everyone thinks HTML e-mails are "beautiful", but I think it contributes massively to readability and a quick overview, especially if someone is new to a service! I personally am tired of those plain text Courier New newsletters I get everyday...
The words and colours don't always line up nicely in the "4 repiles, 2 followers" boxes on the right of the thread list.
If I decrease the font size in my browser enough, it looks right -- the word "replies" stays in the top box and lines up nicely. Putting it back to "normal" (my normal is probably larger than some peoples') makes the word "replies" straddle the border. At a large size, it starts merging into the number below.