We are syndicating the responses to posts via RSS and would like to have a field which would tell us whether the response is official or not. Is there any way we can do this?
It would also be great if there where a few other bits of information we could get as well, like the name of the person who responded etc. At the moment the RSS feed doesn't give us much.
If your company has a Satisfaction site, be sure to use your official email address to sign up with your user account. This way you'll automatically be set as an employee of your company if an official email domain has been set on your Accounts & Roles page in your Admin section. You must have "admin" status to access this page.