Recently active topics in Get Satisfaction tagged with satisfaction community guidelines

This site isn't a collection of generic responses, but rather a community that collaborates on answers, solutions and ideas through conversation. Satisfaction is based on a diverse range of perspectives and experience, because there is usually more than one "right" answer.

Make friends. Connect with people around your mutual interests. Be expressive: Talk about what you care about, in a way which reflects who you are.

Would you say it to their face? Criticism and debate are important within a healthy community, and everyone is invited to participate in the conversation. On the other hand, it's never okay to attack someone personally for speaking their mind. Arguments and verbal abusive are sure-fire ways to kill a conversation.

No hawkers! This is a community not a baseball stadium. It is okay to talk up the products or services you love (or offer), but only if it's relevant to the conversation. Here are some ground rules. (coming soon...)

It's up to each of us to create and participate in the open conversations that bring us together, and sometimes tear us apart. The results will be unpredictable, but ultimately rewarding. We'll grow more passionate, more wily, maybe even a little crazy, but always engaged and open to other voices.

Now let the games begin!

Satisfaction is a place for real people to get the most from their products and services, and for companies to get real with their customers. Everyone is welcome in our community, and we invite you to make your mark here. What follows are our rules for fostering a vibrant and enjoyable environment, and we ask that these principles guide all your activities. For everyone's sake, we are committed to enforcing these guidelines as well as Satisfaction's Terms of Service.

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Participation here is a pure expression of interest, not the result of coercion. We're cheerleaders for any activity that encourages the spirit of fun, though not if hurts other people. Our community is about knocking down barriers to engaging everyone's passions and interests.

Be playful. Relationships can't be reduced to cold efficiency. Satisfaction is designed for discovery, direct involvement, and personal recognition.

Be appropriate. Fun in one environment may be crude or offensive in another. Be sensitive to the other users around you, and in general, don't post sexual or violent material.

Have a laugh. Don't take yourself too seriously. But please, no blonde jokes. Or any words or images that come at the expense of others. Derogatory comments are neither fun nor funny.

As Douglas Adams said: "there is no ‘them’ out there...just an awful lot of ‘us’." We are not willing to accept the zero-sum game--in which success comes at someone else's expense--as a given. At Satisfaction it's only the zero-summers that lose, a category that includes spammers, scammers and other unscrupulous types. Satisfaction means NO SMALL PRINT, NO GOTCHAS and NO BAIT AND SWITCH.

Make the community a richer place. Share your experience and insight. You may have just the answer someone else is looking for, and this is the substance of Satisfaction. It's how you can give back to the community.

Trolls are not welcome. If you're not sure whether you're a troll, read up here. And, oh yeah, no bullying. Nobody likes a bully.

Help keep the peace. If you see any content that crosses the line of acceptability (or if it's spam) please click the Flag for Review link. We'll remove flagged items if we agree that they're no good.

Those boots were made for walking. If Satisfaction isn't for you there's always the door. We'll miss you, but we'd hate for you to stick around if you're unhappy.

We expect everyone to interact in an honest and straightforward way, whether they're customers, company representatives or disgruntled ex-employees. There's no place in an open conversation for censorship, marketing doublespeak, or the specter of punitive action.

The truth sets us free. It may not be easy to speak or hear the truth but it's the only thing that has ever reliably made us better.

No secrets! We assume that the truth will come out, and that information that lives behind a company firewall will eventually become public knowledge. We encourage people to ask tough questions, and reward the candor of others.

Never misrepresent yourself. Satisfaction is based on the contributions of real people who put their reputations on the line. Do not lie about your identity, affiliations, or age.

Don't be naughty. In other words, make sure you have the right to publish any content you post to Satisfaction, and aren't violating the privacy of other individuals. The Golden Rule should always guide your actions in our community.