Recently active ideas in Get Satisfaction tagged with satisfaction faq

I think it would be wonderful to have a better, more multimedia-oriented introduction to using Get Satisfaction for people who aren't necessarily tech savvy. I'd like my organization (ONE/Northwest, http://www.onenw.org/) to transition to GS so that our community can answer each other's questions, instead of having every single one run though a support ticket, but they generally aren't Millenials. If, when logging in for the first time, a 2 minute video on how to use GS showed up, I think that would be a good way to make sure it's visible and usable.

The intro video for Skitch (http://skitch.com/) is a good example for this.

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