Earlier I posted a question about limiting the Help Center to just a subset of products (see here), and you guys told me that's not possible yet.
We've managed, however, to hack a version together which limits our help center to just one product. The only problem that remains is the search functionality. There's no way to filter search results by product.
If you guys would please add the Product ID as one of the parameters of the search results that your API produces, it would be hugely helpful to us.
Is there a getsatisfaction.com site-wide search feature?
It could be very helpful for finding problems or questions that people have already encountered without depending on a product or a company name
Why does the search give results outside of the company i am searching for? When I am in the Market7 company satisfaction site and I search for a word like 'script', I don't want every question with that tag in the ENTIRE satisfaction site. If this is the case, I will have no way to search questions for the company in which I am interested.
I sent Eric a jpeg showing my experience. I cannot attach any files here so you will have to ask him or ask me for it.
Where can I search within existing questions and comments? If someone else has already asked O'Reily the same thing I'm about to, I'd rather just find it. Since they have a few hundred active questions, I'm not going to browse for it...