Recently active topics in Get Satisfaction tagged with search

you have two boxes: one for searching topics and one for asking a question. but the topics search only searches for topics on the company you are already on. would be better if this topic search was below the company and the search at the top was for searching different companies

Some companies have product, service or domain names that are more brand-known. Maybe adding those into the search index for Company Name and have those alternates show up?

When we launch RescueTime.com, we hope to add a link to our GetSatisfaction site to our support page. Love it. I can imagine, however, that people might get confused by a lack of search feature. In a way, the "Hey CompanyName" form does the trick, though I'd argue that people think about search forms differently. When searching, people think about the "right" keywords (the keywords that the rest of the world would use). When typing a question, concern, feature idea into the "Hey CompanyName" field, I'd wager they'd be less overt about what words they select.

I also wonder whether people would be just plain LOOKING for a search box. i.e. "I'm on a support site, I want to find information about a particular topic, how do I find it?!". The search box at the top right searches the whole getsatisfaction.com site, no? One cheap and easy idea around this might be a drop down menu with the upper-righthand search with a "search this company" and "search all of getsatisfaction" options (company as default).

Having recently done a lot of usability testing over the last year, it would be interesting to watch user behavior around the search/find action.

Just some thoughts. Love the hell out of what you guys are doing.

Perhaps a 3rd tab page in search (recently active, latest topics, TAGS) that list some popular tags to search on?

I'm sure you must be planning something like that! Also, it'd be great if the company could define some popular tags/searches, e.g., for a product name