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Can I close my account?
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Hi all. Personal privacy is very important to us and we are more than happy to delete personal information from your individual account (though the content you've added will remain--please see our terms of service for more details). Please email us at accounts [at] getsatisfaction [dot] com with the email address you used for these special requests.
Get Satisfaction is a neutral and safe place for people to discuss the companies and products they use, with or without the company's participation, so we do not remove companies from the site at a company's request. We provide tools for employees and companies to talk openly with their customers here, and we do everything possible to keep the tone positive and focused on productive outcomes. If you have suggestions for how we can do a better job of this, please do let us know!
I’m an advocate for customers and companies
The company and 2 other people say
this answers the question
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Why yes, you can. We love having you around but we don't want to hold you captive against your will. Just click on "Your Account" in the top bar. On the Account Details page there's a Close your account section. Fill in your password and click the "Close Account" button. Easy as pie.
We'll miss you!
I’m sad to lose you but I'll get over it
The company and 2 other people say
this answers the question
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Inappropriate?Why yes, you can. We love having you around but we don't want to hold you captive against your will. Just click on "Your Account" in the top bar. On the Account Details page there's a Close your account section. Fill in your password and click the "Close Account" button. Easy as pie.
We'll miss you!
I’m sad to lose you but I'll get over it
The company and 2 other people say
this answers the question
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Inappropriate?Hi Amy
Problem- I opened an account under nowtie, psoted a load of threads but then closed my account & now cannot access them or my profile which is still live on the site as nowtie. I have now set up another account as nowtie5- can you please close down everything to do with nowtie & my old posts?
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Inappropriate?Hi nowtie5,
As of now the only thing that happens when a user closes an account is that they can no longer log in to it. However, we are going to implement a new feature that will also clear the user dashboard with a message saying the user has closed their account.
We do not delete the users topics and replies, though. Because those posts are part of public conversations that involve other users as a general rule we don't allow for the deletion or editing of them except under very specific circumstances.
2 people say
this answers the question
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Inappropriate?What goes out to the Internet , stay there ?
Good to remember !
I’m amazed how clear is the answer
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Inappropriate?That's a pretty nasty privacy glitch there - I didn't realize my name would be irretrievably displayed on a topic just by following it. You should make your "what happens at Get Satisfaction stays publicly displayed forever at Get Satisfaction" policy a little more obvious before allowing people to fall into this trap. There's personal information in that account that I supposedly "closed" that is now permanently on display to the curious, and I have no way of removing it.
I’m appalled
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1 person says
this answers the question
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Inappropriate?Hi all. Personal privacy is very important to us and we are more than happy to delete personal information from your individual account (though the content you've added will remain--please see our terms of service for more details). Please email us at accounts [at] getsatisfaction [dot] com with the email address you used for these special requests.
Get Satisfaction is a neutral and safe place for people to discuss the companies and products they use, with or without the company's participation, so we do not remove companies from the site at a company's request. We provide tools for employees and companies to talk openly with their customers here, and we do everything possible to keep the tone positive and focused on productive outcomes. If you have suggestions for how we can do a better job of this, please do let us know!
I’m an advocate for customers and companies
The company and 2 other people say
this answers the question
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Inappropriate?hi every one, i'm dorris or kathy, just started, i'v read some e-mail's above, and i must say i'm not happy giving out my details to people when it comes to account's, you have to be so carefull ,incase your info get's in the wronge hand's, is any one intreasted in Aloe vera, products, they all have a 60 day money back, and i'm sure once you'v tryed it you will be back for more,best wishes, kathy
I’m confident about the product's
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Inappropriate?As indicated in this conversation, you are free to cancel your account with us at any time. We don't want anyone here if they don't feel comfortable participating.
Please also read our community guidelines, which includes additional information about how our community works: http://getsatisfaction.com/community_...
I’m not interested in buying anything
1 person says
this answers the question
