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Can't find topics using topic search
Hi GS,
For the imported FAQ that you guys helped us (Loopt, http://www.getsatisfaction.com/loopt) with, I can't search the FAQ topics using the topic search box. I've tagged the topics, but that didn't do the trick. E.g. topics tagged with "billing" do not show as results for a topic search.
Would you happen to know what's wrong?
Thanks,
Min
For the imported FAQ that you guys helped us (Loopt, http://www.getsatisfaction.com/loopt) with, I can't search the FAQ topics using the topic search box. I've tagged the topics, but that didn't do the trick. E.g. topics tagged with "billing" do not show as results for a topic search.
Would you happen to know what's wrong?
Thanks,
Min
I’m searching but can't find what I'm looking for
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The best solution from everyone
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Looks like it could have been from the FAQ import. Our search server is also looking healthy again and you should be able to find topics now.
The company says
this solves the problem
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Inappropriate?Hi Min, I can see that you're right about not being able to find topics within Loopt. In fact, it's not just FAQ topics, but all of them. Our search server has been acting up over the last day or two. I'm checking into it now.
-Cameron
I’m searching for a solution
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Inappropriate?Looks like it could have been from the FAQ import. Our search server is also looking healthy again and you should be able to find topics now.
The company says
this solves the problem
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This solves the problem
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I've been swamped today and am still catching up with my email. I love it when I get to a post like this and find that it's already been solved. Way to be on it, Cam! Thank you!! -
