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Default password is not accepted
I just signed up and wanted to change the password to something I could remember. Copying the password and pasting it into the account settings window I am told that the password is not valid. Now I wonder if I'll be able to log back in.
I’m frustrated
2 people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?sorry, rob! both our devs are on vacation today, in a post-xmas kind of way, but we'll get this problem diagnosed and fixed as soon as they get back. my apologies for the delay.
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Inappropriate?Rob,
We've seen this once before... I'll look into what could be the cause of the problem.
On the plus side, if you would like to set your password to something more appropriate now, you can:
1. Sign out.
2. Go to the sign in page
3. Enter your email into the forgot your password box
That will send you an authorization email from which you should be able to reset your password.
EMPLOYEE
EMPLOYEE
