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Get Satisfaction as a Salesforce App?
Salesforce is installed in many a Support Org, including ours,... seems like offering a version of GS for Salesforce AppExchange could be a good idea. GS would be providing a community-based funnel for support issues into Salesforce while vetting ideas and questions across the customer community.
Salesforce Appexchange has a "Community Mgmt" section classified under "Support" apps,... but, interestingly, no apps are currently offered there.
Salesforce Appexchange has a "Community Mgmt" section classified under "Support" apps,... but, interestingly, no apps are currently offered there.
I’m excited
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The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
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Inappropriate?Very interesting idea, NJ. I have no familiarity with Salesforce as a user. Perhaps you could connect us with someone who is knowledgeable about creating applications for AppExchange? I'm sure I can google it and find out a fair bit of information, but it's always nice to talk to people who really know thier stuff, as it sounds like you do.
I’m thankful
