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How do I change a topic's type from "Question" to "Problem"?
I asked a question, and now I think it's a problem because there's no answer. Can I change the topic type to "Problem" without starting a new topic?
I’m not sure this is very important but thought I would ask
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You can change it for 15 minutes or until someone replies, but once people are participating the topic's locked down. But if you miss the timeframe and it's still really bugging you, then all you have to do is ask (either in the topic thread, or to our community manager Eric via email at eric -at- getsatisfaction.com), and we'll make the change for you.
I’m on topic
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this answers the question
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Inappropriate?You can change it for 15 minutes or until someone replies, but once people are participating the topic's locked down. But if you miss the timeframe and it's still really bugging you, then all you have to do is ask (either in the topic thread, or to our community manager Eric via email at eric -at- getsatisfaction.com), and we'll make the change for you.
I’m on topic
The company says
this answers the question
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Inappropriate?Yes! I can help if you ever get in a spot like this. Call on me anytime.
I’m at your service
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Inappropriate?Wait, so I can just add a message to my previous topic over on a different board saying "Eric! Can you change this to a problem?" and you'll magically appear and change it? Or do I come over here and ask for you?
Either way, this is great.
Upon further reflection though, I might start a new topic so I can phrase the topic subject appropriately.
I’m thrilled
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Inappropriate?Well, it is possible that I will see such a message -- I do see a lot of the activity on this site -- but if you e-mail me (eric [at] getsatisfaction [dot] com), I will definitely see it.
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Inappropriate?As an admin, I'd like to be able to change (or suggest a change) of a "question" into an "idea". If you look at Delicious Monster's area, we already have two ideas that were incorrectly termed "questions," so they can't be voted up, and they don't have all the cool extra-sauce that ideas do.
I think this misfiling will be increasingly common, since I didn't really see the "idea vs. question" thing at first either -- we need a way to keep things orderly and sane, or this will spiral out of control and be useless. I would recommend a big popup instead of a tabbed bar that looks disabled. And I'd recommend some warning words at the top if there's no "?" in a new "question" 's title.
Like, "Hey, that doesn't look like a question, are you sure you're not posting an idea? Click here!"
-Wil
I’m anxious
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Inappropriate?Agreed, William, we are going to build in this kind of capability. It will probably be an admin tool that lets you "Change this topic type." For now, a workaround can be to flag it as inappropriate with a note, and I will change it if it is possible. Not ideal, I know, but feel free to call on me for this kind of help until we've built it into the set of company tools.
1 person says
this answers the question
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Inappropriate?I'd also really like an easy admin drop-down that lets me change the topic type... We have a few that are "questions" that really should be "ideas"... -
Inappropriate?Nathan, yes, that probably the best solution. Just like you can set the status on some topic types with a drop-down box, you could be able to easily switch topic types.
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Inappropriate?I just want to say that I would very much like an admin drop down to change the type of a topic.
I’m confident
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This answers the question
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We're working on that. Coming very soon! -
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