How do you remove a product?
I accidentally added a product to a company while exploring the site. Can it be removed?
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Inappropriate?Yes, it can be removed. I can help with that. You can e-mail me at eric [at] getsatisfaction [dot] com or describe it here, and I'll take care of it for you. We don't yet have that kind of product curation built-in to admin capabilities, but we're working on it.
I’m at your service
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this answers the question
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Inappropriate?+1 for removing products. A person has mistakenly added a product to Ma.gnolia (that person isn't an official rep) and we now have a product that doesn't exist assigned to us. I'll drop a note to Eric to have it removed in the meantime.
I’m confident
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Done! Sorry for that. We have a revamp of my admin tools coming very soon which should help with this particular issue. -
Inappropriate?You rock! Thanks for doing that so fast, and on a Saturday morning no less. Get Satisfaction is truly well named!
I’m happy
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Sure thing! -
Inappropriate?Same problem here: People have incorrectly added a bunch of projects to Soup.
Could you please remove all of those except for "Soup" itself?
I’m loving Get Satisfaction
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done! christopher, for the record, you can now manage your own products and services -- just go to the admin section of getsatisfaction.com/soup and then select "products & services." longer term, we'll be fixing the product creation/association process so that this doesn't happen. -
Thanks a lot, Lane! -
Thanks a lot, Lane! -
Oops – not that I'm not doubly greatful, but I didn't mean to post that twice... somehow didn't get any feedback that it had been posted.
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