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Need to change our autorize link back for Help Center
I changed the location of our Help Center. Everything works except for the login to the dashboard. It appears to be a setting on GS's side.
When i click on link me to my account it redirects me to
http://getsatisfaction.com/api/author...
which works fine, but when it redirects me to the following page
http://itsportsnet.com/help/helpcente...?
but it should link me to
http://itsportsnet.com/help/handle-oa...?
When i click on link me to my account it redirects me to
http://getsatisfaction.com/api/author...
which works fine, but when it redirects me to the following page
http://itsportsnet.com/help/helpcente...?
but it should link me to
http://itsportsnet.com/help/handle-oa...?
I’m frustrated
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Inappropriate?There is a column called sprinkles_root_url in the site_settings table in the database, which should be set to a URL like
http://itsportsnet.com/help
You can update this, for example, using the SQL command
update site_settings set sprinkles_root_url = 'http://itsportsnet.com/help';
What may have happened is that the setup process did not properly detect the root URL, or perhaps someone moved the installation after the setup process was completed.
1 person says
this solves the problem
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Inappropriate?OK, this is the solution!
Make sure the url ends in a slash "/", otherwise it will not work.
I’m happy
EMPLOYEE
