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Posted the logo for a different company by mistake. Help?
I've posted the wrong logo for my company. I'm not talking about a "low quality" version, but a completely wrong, incorrect logo. Like, "for-a-different-company" wrong. That wrong.
And I'm not an Administrator yet, so I can't fix it myself. I've emailed Eric with the correct logo (I searched the forums).
Is there a faster way to correct the aftermath of my clumsiness? Can anyone help ASAP? This is a major snafu.
And I'm not an Administrator yet, so I can't fix it myself. I've emailed Eric with the correct logo (I searched the forums).
Is there a faster way to correct the aftermath of my clumsiness? Can anyone help ASAP? This is a major snafu.
I’m anxious
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?I just approved your claim on the company. Now you should be able to click the Admin link in the upper right corner of your navbar, and on the bottom of the Company Details page you can change the logo. Let me know if you need more help.
I’m happy to help
1 person says
this solves the problem
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Inappropriate?Dear Mr. Muller,
First of all, thank you for the prompt care and super-personal treatment! I really appreciate it! The issue has been fully resolved and now we can roll ahead with using your system.
Secondly, I must say that using your website is a wonderful experience. This really is web2.0 at its best. Personal, pleasant, and smart. I love it!
May you live long and prosper. :)
I’m thankful and happy
1 person says
this solves the problem
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Inappropriate?Thanks for you kind words! Please enjoy, and do let us know if we can ever help along the way.
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Inappropriate?Hi, I just wanted to throw in also that when you're first setting up your company site it's not public. This gives you and us a little time to make sure everythings ship-shape. We approve companies and make them public. That is, we throw them into the Get Satisfaction directories and on the home page, and anywhere else that companies bubble up. Before that, when it's "private", only people that know the direct URL will find the company.
I’m thankful for fail-safes since I'm a little accident prone myself.
1 person says
this solves the problem
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Inappropriate?aha. now assuming that i need admin privileges to correct the typo in one of our product names. -
Inappropriate?monkchips: Yes, but I can get you set up with that. I see that you have a claim in for your company. Let me approve that and you should be able to make that change yourself. Or, you can always call on me to make any changes. [eric [at] getsatisfaction [dot] com]
EMPLOYEE
EMPLOYEE
EMPLOYEE
