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There should be a "Report" button for products & services!
Hi there,
I again saw some company products that need some in-depth look from the GetSatisfaction team or some company staff, as they seem senseless and useless to me and certainly aren't a product / service by the company! It's in this case nothing harmful, but just plain stupid somehow.
I'm even wondering how you weren't sued or somehow got some angry mails by someone. :D
Why? Because, erm, don't tried it of course, but what about someone creating some illegal, smud, pr0n or trademark protected products / services just for spamming or illegal actions of maybe just for fun? -.- This could happen, couldn't it?
Of course you could and highly probable do check a lot of company profiles and products, but a "Report this" button maybe including a optional description + drop-down menu field, which could be used by the GetSatisfaction users to directly report an issue would help, wouldn't it?
Just my 2 cents concerning security and content relevance.
I again saw some company products that need some in-depth look from the GetSatisfaction team or some company staff, as they seem senseless and useless to me and certainly aren't a product / service by the company! It's in this case nothing harmful, but just plain stupid somehow.
I'm even wondering how you weren't sued or somehow got some angry mails by someone. :D
Why? Because, erm, don't tried it of course, but what about someone creating some illegal, smud, pr0n or trademark protected products / services just for spamming or illegal actions of maybe just for fun? -.- This could happen, couldn't it?
Of course you could and highly probable do check a lot of company profiles and products, but a "Report this" button maybe including a optional description + drop-down menu field, which could be used by the GetSatisfaction users to directly report an issue would help, wouldn't it?
Just my 2 cents concerning security and content relevance.
I’m anxious
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Inappropriate?Hi Phillip,
Yes, because we allow anyone to add products into the system we do get a lot of bogus products.
When a company area has been claimed by the company and thus has an Admin they have the ability to delete and edit products added to their Get Satisfaction company area. We call this "product curation".
We also do product curation across the system as we come across the need but we're a small team and it's difficult to stay on top of it. We will be making some changes down the road that will hopefully cut down on the number of bogus or incorrect products that are added.
I like your idea of a flagging system (like we have for topics & replies) on products, though!
I’m grateful for the feedback
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This solves the problem
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Hi Amy, thanks for taking it into consideration! And yes, I realized just this minute, that you have these "Inappropriate?"-Links for all your topics & replies, great! :)
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