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This could really work as a customer feedback system if...
If you have a way for people reading a "report" to say "I have this problem too" or "I agree" then this could actually help customers improve their products and services in a quantitative way much as reports that come into call centers or bug systems would then become prioritized as issues. Satisfaction will rock with the world! (I have a feeling you are planning this) :)
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I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The best point from the company
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Vindication from the outside world! (sorry teammates, couldn't help it!)
That sort of functionality has existed in previous versions of the site, and it is on the short list to bring back soon. It worked really well with previous iterations on the site, but IIRC it felt "tacked on" after an important shift the product took.
Rather than have a poorly integrated version, we decided that it would be removed and included back in when it was a designed as first class citizen, and provided the level of usefulness that we think the public deserves.
I’m thankful
The company and 2 other people think
this is one of the best points
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Inappropriate?Vindication from the outside world! (sorry teammates, couldn't help it!)
That sort of functionality has existed in previous versions of the site, and it is on the short list to bring back soon. It worked really well with previous iterations on the site, but IIRC it felt "tacked on" after an important shift the product took.
Rather than have a poorly integrated version, we decided that it would be removed and included back in when it was a designed as first class citizen, and provided the level of usefulness that we think the public deserves.
I’m thankful
The company and 2 other people think
this is one of the best points
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Inappropriate?We definitely plan to bring back some more customer service specific functionality like this pretty soon. And we also plan to find smart ways to show the aggregation of that data to both the companies and the customers that use our site to communicate with each other.
I’m excited
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