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Will you please add product ID to API search results?
Earlier I posted a question about limiting the Help Center to just a subset of products (see here), and you guys told me that's not possible yet.
We've managed, however, to hack a version together which limits our help center to just one product. The only problem that remains is the search functionality. There's no way to filter search results by product.
If you guys would please add the Product ID as one of the parameters of the search results that your API produces, it would be hugely helpful to us.
We've managed, however, to hack a version together which limits our help center to just one product. The only problem that remains is the search functionality. There's no way to filter search results by product.
If you guys would please add the Product ID as one of the parameters of the search results that your API produces, it would be hugely helpful to us.
I’m kinda desperate.
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Inappropriate?Hey Peter, I'm not sure how feasible this is to implement. Scott's our API guru, and I've been tasked with upgrading our search infrastructure, which I'm working on, but is probably several weeks from completion.
The way we've currently got things working, I'm not sure we can accommodate your request in any reasonable amount of time.
I’m wishing I could help more
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Inappropriate?Bummer. I know you guys are working hard over there, so I'm sure you have no shortage of things to do.
That said, if you could add this as a feature request, I think being able to filter content (incl. search results) by product would be really helpful. Especially with the instant-on Help Center, I could see companies wanting to filter content by product line(s).
For now, we've hacked together a solution, but making product IDs accessible would complete the picture for us.
Thanks for the consideration.
I’m bummed, but I can be patient.
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This answers the question
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We've had similar requests, so hopefully we can get ourselves focused on this soon.
