BlackBerry Storm no go with BlackPing...
Downloaded both 0.0.2 and 0.0.3 for blackping - installed, created key on ping.fm, went through the process of contacting ping.fm, said it was successful, been stuck on the screen for hours that says "Please wait while your data is gathered from Ping.fm". Nthing wrong with the browser. By the way this is for a Blackberry Storm.
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?I use a BlackBerry Storm (VZW) and it works fine. If you go to the "Preferences" screen is your key displayed?
-
Yes - I enter the 4 digit code from the website and it retrieves the long key fine. I press the return key and it asks me if I want to save. I choose save and that is when I get the "Please wait while your data is gathered from Ping.fm" message. There is no close option in the menu, so I can't force the app closed without rebooting the phone. I have uninstalled and reinstalled several times. If I go out of the application and back in, it seems like it is trying to communicate with the web, but I constantly get that same message no matter what I do. I am running OS 4.7.0.114, so I am not sure if that could be an issue... -
Inappropriate?As far as I know OS 4.7.0.114 hasn't been officially released yet, so I have no way of reproducing your issue.
In the mean time, below are the official instructions for setting up BlackPing.
1. Exit completely out of BlackPing.
2. Open BlackPing.
3. Once the "Gathering data..." screen loads, wait for an error to come back.
4. Once the error comes, go to the preferences screen.
5. Click the "Menu" button and select "Clear Field"
5.1 This step isn't applicable for versions 0.0.3 and above.
6. Enter your Mobile Key.
6.1 If you're running a version prior to 0.0.3, then you must enter your key into the area of the screen that was occupied before.
7. Click the "Escape" key
8. Click the "Save" button.
9.Wait.
9.1. You'll encounter a message letting you know whether or not the key was validated and saved.
9.2. If the key was saved and validated, more on to the next step. If not, try again.
10. If you're using BlackPing v0.0.3 you'll be brought back to the splash screen and your data will be loaded. Then the "Ping" screen will load.
10.1 If you're using a version prior to v0.0.3 you'll have to re-start the application. -
I tried all of this with every version and each time it gets back to the "Gathering data..." screen it justs sits there and never moves past that. I even tried 0.0.4 last night to no avail... -
Inappropriate?Yea, I think it has to do with the OS version you're running. For now you'll have to revert to an officially supported OS, or what until your current OS is officially supported. Then I'll have something to test against.
Sorry.
Loading Profile...



EMPLOYEE