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can't add key
Can't add key. 8700 Blackberry. Only space for 10 characters. Ping.FM key is more than that. Doesn't work
I’m disappointed
1
person has this problem
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
The best solution from the company
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The Mobile Application Key, which is only 4 characters, should be entered into BlackPing. BlackPing will then translate the mobile application key into the longer application key.
The Mobile Application Key can be found at the bottom of the http://www.ping.fm/key page.
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?The Mobile Application Key, which is only 4 characters, should be entered into BlackPing. BlackPing will then translate the mobile application key into the longer application key.
The Mobile Application Key can be found at the bottom of the http://www.ping.fm/key page.
The company says
this solves the problem
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Inappropriate?Aha!! You are right and I thank you for your quick reply. I will test and get back to you
I’m thankful
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Inappropriate?hmm.. still doesn't seem to work. I put the key in. After a few seconds I get a response like this "!", I click OK, but the key has not been accepted. Strange. I will play more later.
I’m unsure
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Inappropriate?Make sure you have version 0.0.4 of BlackPing. Also, please post your phone model (name and number) and OS version, that might help.
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Inappropriate?Yes - running 0.0.4 of blackping.
Tried again with a new key. Wait for 10 seconds, get a message "!" then click OK. Nothing. Back at the key entry page.
Device: Blackberry 8700
OS: 4.5.0.5.5 (platform 2.7.0.68)
I’m looking forward to getting this working
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Inappropriate?I am having the same "!" error message after entering my 4 character key. Specs:
Blackberry 8310
v4.5.0.5.5 (Platform 2.7.0.6.8)
Blackping 0.0.4
The process I try is:
- Start BlackPing
- Am presented with the following message "You (sic) User Application Key has not been entered yet. Please set it by selecting "Preferences" from the application menu."
- Click OK
- Click Menu button
- Select preferences
- Am presented with a screen saying
"Mobile Application Key:
Your application key has not been entered or could not be verified. Please visit http://www.ping.fm/key to get your key"
- I login to ping.fm via my pc, generate a new mobile key, and type that on the page
- There is no "submit" or "Ok" or "save" button or menu option so I hit the back button which prompts me to save/discard/cancel.
- I select save
- Am presented with the following text: "Your mobile application key is being sent to ping.fm for validation..."
- Then presented with a dialog box with the BlackBerry exclamation icon and an OK button to select.
- Select OK
- Repeat
I’m confused
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Inappropriate?Jamie -
Thanks for the more detailed information. Did you get any error messages when installing the application? Some people are reporting problems with an XML package that isn't installed on their device. -
Inappropriate?Installing works fine. Trying to configure it is where I run into problems
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