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intermittent video upload problems
about 1 out of 10 videos i record don't let me upload. i record the entire thing and then the upload button is not enabled nor is the discard button. the only option i have is to rerecord the video.
i'm not sure how the process works but it 'seems' like the video is hung up on upload. whatever it is it's pretty frustrating.
i'm not sure how the process works but it 'seems' like the video is hung up on upload. whatever it is it's pretty frustrating.
6 people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company is working on this problem.
The best solution from the company
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If you experience this issue, we would really appreciate your help in tracking down the issue by completing this form:
http://snipurl.com/2bdpb
The company says
this solves the problem
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Inappropriate?it seems i'm not the only person. i've heard a few people mention it today. here's one:
http://seesmic.com/v/cYYlJLOD7f
I’m worried
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Inappropriate?You are not alone. I also decided to voice my frustration in video before adding it to here.
Here is the link to my video conversation:
http://seesmic.com/v/HKVyYun8Wo
I’m frustrated
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Inappropriate?I am hundred percent sure that there are more than three people who have this ongoing problem. I personally am growing more and more frustrated by it because I am a "heavy" poster, and hence one out of ten videos being lost in limbos once I have duly recorded it - in a series of posting, so that the one that disappeared is really loss of time, energy, patience, whatever you name it.
This is making the loving experience of Seesmic a source of tension.
Please, please, please, give attention to this problem that appeared last week now, and seems to have had no attention at all from you wonderful guys developing at Seesmic!!!
I’m extremely frustrated
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Inappropriate?Sean, you are right. I have it happen many times. I am on a Mac. Thanks Otir for sending me here to tell seesmic. It happens to me MANY times.
I’m frustrated
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Inappropriate?please note when i posted the original problem it was about 1 in 10. now it is more like 1 in 5 so my guess is this problem is getting worse. it's a shame because there is so much wit and magic being lost in the bit bucket instead of on the public timeline.
http://seesmic.com/v/ONaBT5Ei5K
is one of the many people reporting the same issue. is anyone reviewing this?
I’m irritated and gassy
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Inappropriate?another user complaining....
http://seesmic.com/v/8JbQDMWoZK
these are just a few. it's going to be a pretty common feature of videos on seesmic starting with 'this is my 5th attempt, what's going on with the uploads?'
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Inappropriate?Sean, Otir, et. al. We are aware of the issue and I am working on tv best way to track down the solution. Unfortunately there are many variables that could cause this problem. I'm working with the devs to figure out the best way to test for this and get the best information from those of you who are experiencing this. Thanks for your patience while I sort this out.
I’m anxious to help
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Inappropriate?thanks tom
just as a point of reference.
the problem seems to occur pretty often when i put my macbook to sleep and then wake it and start watching and recording. if i refresh the page before recording then it resolves the problem.
i'm not sure if this is the ONLY problem but it seems to indicate a cache issue of some kind....hope that helps. -
Inappropriate?Sean, that is precisely the kind of information that will help us track down the issue! Thank you so much for that tip. If any of you notice any other patterns in actions thatlead up to the issue please post them here. Thanks!
I’m hopeful
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Inappropriate?Hi Thomas, Hi Sean, good to see you here Thomas. I noticed that the problem occurs randomly, even when I am active in the browser, even when I am still reading videos on Seesmic, or working on another website or page.
So I wouldn't second Sean on the fact that it might be connected to the computer being idle, unfortunately (that's why it is so frustrating when you "lose" a video, there was no actual "warning signs", although when I check that I can access the rotating tab - clicking on the conversation thread - it is obvious that it will get lost if no video appear at the turn of the tab).
Hope this helps too.
Take care.
I’m confident you will fix it, please hurry!
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Inappropriate?Stumbled upon a video of someone else who is pissed off:
http://seesmic.com/v/l4DAXUG8AL
Since it is not even someone I am following, I assume that everyone at some point has had a video lost that got them frustrated.
I’m sad
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Inappropriate?Yup.. me too. I just give in and go away when even the refresh doesn't sort it. It is really frustrating. I would be happy for Seesmic to shut down for a day if it means this gets sorted. I have tried to show a few people how seesmic works but just end up looking a fool.
I’m Really pissed off.
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Inappropriate?Another feedback on my interface's behavior: indicating that I will not be able to upload a video is the fact that the Active Conversations box goes "blank".
I wonder if I can't upload a screenshot image here? Let me know, I took a snapshot of what I mean. -
Inappropriate?People seem to not want to "complain" about it or report for many reasons, ok. Here is Tiil's take on it:
http://seesmic.com/v/tHImM1zBoh
I’m frustrated
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Inappropriate?I have had this problem for weeks too and yes, it took an other step aproximativly at thesame time there was the indiana JOhns thing on seesmic.
it seems to go in pair with some kind of deactivation of the connection with seesmic.... when this happens, clicking on the "conversation" button opens a blank column, you know then it's time to reload seesmic to get it working normally again
I’m frustrated
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Inappropriate?well another type of video upload problem surfaced for me this morning. i used the white interface to record a reply and it looked like it worked but then i see in the timeline that it appears with a broken icon.
here's the url:
http://seesmic.com/v/EU8HfvvE64
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Inappropriate?Thanks Critter, good luck too, it seems that satisfaction is on the way.
I’m thankful & confident
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Inappropriate?Problem is still happening. I've had videos hang and not post 5 times just this morning, and no longer have time to keep trying.
I’m getting annoyed
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Inappropriate?This is just to update to report that today, as far as I am concerned, I am seeing a huge improvement as I haven't had (yet?) to restart or reload Seesmic page in order to be able to post.
See my bragging about it here if you haven't received the notification (Critter):
http://seesmic.com/v/ikUdnx6Faf
http://seesmic.com/v/9zgaaTs2K7
I’m excited and thankful if it holds
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