Overheard lists out the most recent Twitter posts ("tweets") related to this company. Anyone, employee or customer, can convert a tweet into a Get Satisfaction conversation. Overheard notifies the original Twitter poster of the discussion started in response to their issue.
Reading: Service Untitled ยป There is no endgame in customer service. - customer service and cus.. http://tinyurl.com/4gnujo
jdscott50
twittered 3 months ago
Get Satisfaction is a community that helps people to get the most from the products they use, and where companies are encouraged to get real with their customers.
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