Huge usability problem with product comparison 'popups' / website!
Hi there,
I at first wanted to report a problem, I now see isn't there:
"I have a hard time getting this site: http://www.awayfind.com/plans.html to show up their 'pop-ups' which show up when hovering over the little arrows with your mouse. ...It just responses really slowly and often doesn't show up at all. Or displays the wrong one, as it is too slow to load it in the first place it seems."
But the problem was more like that the stupid _arrows_ and the connected fields don't do anything or help except for their "checkmark purpose", which could and should be displayed with a checkmark or a simple round "°" instead!
I think we have a 'huge' usability problem here:
It is just that the questionmark area is too small, so why not showing those additional information when hovering over the whole area / field of the matching line/row??
Thanks for your help in advance.
Kind regards.
I at first wanted to report a problem, I now see isn't there:
"I have a hard time getting this site: http://www.awayfind.com/plans.html to show up their 'pop-ups' which show up when hovering over the little arrows with your mouse. ...It just responses really slowly and often doesn't show up at all. Or displays the wrong one, as it is too slow to load it in the first place it seems."
But the problem was more like that the stupid _arrows_ and the connected fields don't do anything or help except for their "checkmark purpose", which could and should be displayed with a checkmark or a simple round "°" instead!
I think we have a 'huge' usability problem here:
It is just that the questionmark area is too small, so why not showing those additional information when hovering over the whole area / field of the matching line/row??
Thanks for your help in advance.
Kind regards.
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Inappropriate?We appreciate your perspective. Just tested this in a dozen browsers and it seems to behave okay. Could you let us know what browser and operating system you're on? Or perhaps provide a screenshot--feel free to email support@awayfind.com
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