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What is the SMS service provider I choose to get text sent to a Google Voice phone number?
Google Voice (previously Grandcentral) recently enabled receipt of text messaging through phone numbers therein. What is the service provider I need to choose to make it work?
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Inappropriate?Hi Paul,
We haven't yet tested this but will let you know. However, if I understand things correctly, you don't need to do anything differently: just set up AwayFind to send an SMS to your cellphone (which has its own phone and provider) and configure an email to your email account. Google Voice is giving you an online copy of your SMS...but AwayFind already emails you that same message in an easier to read view.
Could you let me know what you're trying to accomplish that we don't presently enable? Is it the ability to have Google Voice redistribute a message to multiple cell phones?
Thanks,
Jared -
Inappropriate?You do need to do something differently.
You are correct, to have messages sent to my cell #, I would simply set it up as that provider. Say Sprint.
Google Voice enables SMS to THAT number, storing the text in your Voice account. That is the account to which messages should be sent. It is a unique number and unaffiliated with Sprint or other providers (as far as one can tell). Yes, the text would be forwarded to all/multiple cell phones.
This, from Google Voice:
"Anyone can send a text message to your Google number and the message will be forwarded only to the phones you've marked as Mobile in the Phone Type section of your Phones tab.
If you reply to the message, your replies display your Google number as the caller ID and the whole conversation is stored and searchable from your inbox.
The SMS messages that are sent to your Google number will also be displayed on the website. You can reply to the SMS from the Web as well." -
Inappropriate?Hi Paul,
Apologies for the delay, we were at South by Southwest, working on more cool features for the product.
You are correct that Google SMS is different. But the benefit you are describing is the ability to store and track your SMS messages. What I’m simply pointing out is that all your AwayFind messages are emailed to you in a richer format, which is equally searchable from Gmail or any other email application. If you are not using Gmail at present to manage your Google Voice activities, I imagine that integration will come in the future for Gmail--for now you could simply label AwayFind messages in Gmail.
We will of course do our best to support a variety of providers, and may support Google Voice. Fortunately, at present you can use the Pro version of AwayFind and choose the “Other” option and you will be able to send SMS messages to Google Voice. In the mean time, the workaround above will hopefully help our free users.
Best,
Jared -
Inappropriate?I attempted the set-up you suggested (choosing "Other" with a Pro account) and it doesn't work. I don't get any notification SMS messages sent from AwayFind to my Google Voice #/account.
I second the usefulness that this would be for me. I am using Google Voice to centralize all my SMS & voicemail messages. I'd like my AwayFind notifications as a part of this as well, rather than having to manage them separately.
Thanks,
Chris
I’m interested, but not hopeful
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Inappropriate?Hi Chris,
We're still badgering Google to upgrade our Grand Central accounts to Google Voice...as it gets difficult to test without an account. But that being said, could you try going to this page and seeing if you can receive SMS from it:
http://www.clickatell.com/products/te...
Thanks! -
Inappropriate?No. It gives me the following error message: "An error was encountered sending to 17708724403"
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Inappropriate?Hi Chris,
I've found some not-very-good news searching the web, and also submitted a trouble ticket to our SMS provider--since we do use genuine direct SMS through Clickatell for our paid account-holders.
Google has made this very difficult by not providing email to SMS support, which doesn't make much sense considering that GrandCentral allowed it, and their service is more through data rather than traditional mobile networks.
I found similar comments at places like:
http://getsatisfaction.com/notifyme/t...
http://forum.digsby.com/viewtopic.php...
I'll keep you in the loop. I'm not sure why Google's approach is as non-standard as it appears to be.
If you've paid for your account for this specific feature, after you downgrade to Basic, please shoot support@awayfind.com a quick note and we'll send a refund.
Best,
Jared
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Inappropriate?Thanks. Let me know what develops.
I upgraded to Pro for various reasons, not just this. I'll go ahead & set my notifications to go directly to my phone for now.
Thanks,
Chris -
Inappropriate?I hate delaying responses--this is still absolutely on my radar.
I just want you to know that I've been following up with our provider on this and trying to get at least a definitive answer on why we are unable to offer Google Voice SMS to our pro users. I'll be back in touch.
I’m waiting...
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Inappropriate?Hi Chris and Paul,
Could you send your real phone number, carrier name, and Google Voice phone number to support@awayfind.com? We have a few tests we'd like to run.
Best,
Jared
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