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View, Read, Bookmark count has reset on a short story.
A few days ago I published a Short Story (Lost Memories) when I looked yesterday night my story was in the top 4 of the most viewed. It had 2 Read, 2 Bookmarks, 30 views and was shared once. Then today my story have disappeared from the top viewed list, the Read and Bookmarks has reset to 0 and the view too. Why??
I’m sad
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The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
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Inappropriate?Hi Ryphna,
Thanks for letting us know -- this is a bug, and our development team is working on it. (I had the same problem at launch -- I uploaded a short story and one day, poof! All of my bookmarks, views and reads disappeared. At the time, I just thought it was an anomaly.)
We want to encourage our users to upload as much as possible... and half the fun is watching to see who reads your work!
So thanks for letting us know, and hopefully we'll have a fix soon!
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Inappropriate?Hi!
I know that sometime in IT more info is better then not enough so here are the stuff I have seen in the last 2 days:
Lost Memories... (From me) Did Hiccup in the list at least 3 times yesterday:
Views: (Morning around 9AMPST) 31, (Around 11AMPST) 0, (Early Afternoon 1PMPST) 21, (Around 3pm) 0, (Early evening) 8, (This morning) 0
Cycles - Alasphel's Realm (From Dave Jacques) Have got up to around 8 view yesterday evening then back down at 0 this morning.
Those are 2 cases I was able to see. Hope it help!
Thank you for your fast answer.
Ryphna
I’m confident
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Inappropriate?Hi Ryphna,
That's great! Thank you so much for sending the info. Hopefully it will allow our team to track the occurrence a little more accurately.
(We're all about the fast responses here..)
;)
Thanks again!
I’m confident, too.
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Inappropriate?Hi,
Just wondering if there is any advancement about this bug. I still see the same behavior happens to most shortstories but the 3 firsts in the list. What is the difference between those 3 shortstories and all the others... I wonder.
Ryphna
I’m undecided
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Inappropriate?Our team continues to work on a fix for this problem. We apologize for any inconvenience this has caused.
We will post a message here when the glitch has been fixed.
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