Loading Profile...
Cannot change user details?
Just tried to add a new user, entered their last name and it did not appear. I went to hunt down a way to change their last name and it appears that there's no way to yet do this... Is this a work in progress item?
I’m sad
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hello,
Thanks for reporting this problem to us. It appears that all last names of new users added to a site in Dashboard are not being stored. We'll get this fixed as soon as possible. In the meantime I can change that information for you manually – just send the e-mail address for that user, and their first/last name to me at samson@sitemasher.com.
When you add a user to a site, you actually are sending them an invitation to register for Sitemasher if they do not yet have an account. If they already have an account attached to the email address you used to add them, then they will simply receive a notification. Currently there is no way to change your last and first name on your account, but in the future this will be an option under My Account in Dashboard.
I’m happy
